(USA) Operations Manager - ROC (Transportation)

Walmart•Bentonville, AR

About The Position

The Operations Manager for Walmart’s ROC (Transportation) is responsible for planning and implementing the business plan for their area, achieving facility goals related to production, quality, and safety, and identifying operational improvements. The role forecasts staffing, workload, and performance needs; ensures compliance with Logistics and company standards and procedures; and resolves associate, customer, and supplier concerns. The manager supervises associates and leaders by setting direction, monitoring performance, providing feedback, identifying development needs, and supporting training and growth. The position also participates in hiring, promotion, coaching, and evaluation, and reviews business reports to identify improvements. The role is expected to model Walmart’s values, promote integrity and compliance, build inclusive and high-performing teams, serve customers and members, use data to guide decisions, and support continuous improvement and adoption of new technologies. The position is based at 5805 SW Regional Airport Road, Bentonville, Arkansas. Walmart describes its compensation as an annual salary of $84,000–$126,000, with annual or quarterly performance bonuses and potential regional pay-zone compensation and stock for certain positions.

Requirements

Bachelor’s degree in a related field and 1 year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in employee hiring and promotion; OR
1 year of experience as a Walmart Logistics Area or Operations Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in associate hiring and promotion; OR
1 year of experience as a Walmart Logistics Load Manager; OR
3 years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in employee hiring and promotion.

Nice To Haves

Experience in distribution, financial modeling and analysis, logistics, modeling or forecasting, operations, preparing and executing budgets, profit and loss accountability, recruiting, supervising associates, or training and development.
Walmart Logistics Manager experience.
Experience with Walmart Logistics systems.
Bachelor’s degree in business, finance, logistics, management, or operations management.

Responsibilities

Communicate with individuals and groups, including customers, suppliers, and associates, verbally and in writing.
Drive and implement the business plan for the area of responsibility to achieve facility production, quality, and safety goals, and implement operational improvements.
Forecast staffing, workload, and performance results to meet business demands.
Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, and maintain procedures and supporting documentation.
Identify and resolve associate, customer, and supplier concerns, using judgment or consulting others as needed.
Supervise and manage associates and leaders by providing direction and feedback, monitoring performance, identifying training and development needs, and creating learning and growth opportunities.
Teach, support, and model Logistics and company policies and procedures.
Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Prepare, review, and analyze business reports and use the information to identify operational improvements in areas such as production, quality, and safety.
Build high-performing, inclusive teams; foster belonging; collaborate; communicate with impact; and attract, retain, empower, and develop talent.
Maintain and promote integrity, ethics, and compliance, model Walmart values, and hold oneself and others accountable.
Support Walmart’s goal of becoming a regenerative company, including through efforts such as creating belonging, eliminating waste, and participating in local giving.
Put customers first, apply the EDLP and EDLC business models, and make data-informed decisions that balance short- and long-term priorities.
Promote learning, calculated risk-taking, resilience, continuous improvement, and adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, and potentially PTO or PPTO for vacation, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs, subject to eligibility requirements.
Annual or quarterly performance bonuses.
Regional Pay Zone compensation and stock may be available for certain positions.