(USA) Operations Manager - ROC (Transportation)

Walmart•Bentonville, AR

1d•$84,000 - $126,000•Onsite

About The Position

The Operations Manager for the Regional Operations Center (ROC) drives the business plan for their area of responsibility to achieve facility goals for production, quality, and safety, and implements operational improvements. The role forecasts staffing, workload, and performance results to meet business demands; monitors compliance with Logistics and company quality and safety standards; and develops, distributes, or maintains procedures and supporting documentation. The manager resolves associate, customer, and supplier concerns using sound judgment and consultation as needed. They supervise and manage associates and leaders by providing direction and feedback, identifying development needs, supporting learning and growth, modeling company policies and procedures, and participating in hiring, promotion, coaching, teaching, and evaluation. The role also prepares, reviews, and analyzes business reports to identify operational improvements. The position calls for leadership consistent with Walmart's values: respecting individuals, acting with integrity, serving customers and members, and striving for excellence. This includes building and developing teams, working collaboratively, making data-informed decisions, maintaining ethical standards, and driving continuous improvement. The position is based at Walmart's Regional Operations Center location in Bentonville, Arkansas. The annual salary range is $84,000–$126,000, with additional annual or quarterly performance bonuses. Certain positions may also include regional pay zone compensation and stock.

Requirements

Bachelor's degree in a related field and 1 year of experience in an operations, distribution, logistics, or retail environment, supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in employee hiring and promotion; OR
1 year of experience as a Walmart Logistics Area or Operations Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in associate hiring and promotion; OR
1 year of experience as a Walmart Logistics Load Manager; OR
3 years of experience in an operations, distribution, logistics, or retail environment, supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in employee hiring and promotion.
Ability to communicate verbally and in writing with individuals and groups.
Ability to supervise and develop associates and leaders and manage workload.
Ability to prepare, review, and analyze business reports.

Nice To Haves

Experience or qualifications in distribution, financial modeling and analysis, logistics, modeling and forecasting, operations, preparing and executing budgets, profit and loss accountability, recruiting, supervising associates, training and development, Walmart Logistics Manager responsibilities, or Walmart Logistics Systems.
Bachelor's degree in Business, Finance, Logistics, Management, or Operations Management.

Responsibilities

Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
Drive and implement the business plan for the area of responsibility to achieve facility production, quality, and safety goals, and implement operational improvements.
Forecast staffing, workload, and performance results to meet business demands.
Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, or maintain procedures and supporting documentation.
Identify and resolve associate, customer, and supplier concerns using judgment or consulting others when needed.
Supervise and manage associates and leaders by providing direction, monitoring performance, and giving feedback.
Identify training and development needs and provide opportunities for learning and growth.
Teach, support, and model Logistics and company policies and procedures.
Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Prepare, review, and analyze business reports and use the information to identify operational improvements.
Build high-performing teams, foster belonging, collaborate, develop talent, and recognize contributions.
Make decisions using data, insights, and analysis while balancing priorities and considering customers, associates, shareholders, suppliers, business partners, and communities.
Drive continuous improvement and encourage the adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability coverage.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
Live Better U education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
Annual or quarterly performance bonuses; certain positions may also include regional pay zone compensation and stock.