(USA) Operations Manager - Service Shop (Transportation)
About The Position
The Operations Manager oversees Walmart's transportation service shop, maintaining fleet operations, ensuring regulatory compliance, and driving operational excellence. The role supports the transportation network by ensuring the shop operates efficiently and contributes to the timely movement of goods. The manager implements business plans to meet facility production, quality, and safety goals; forecasts staffing needs; manages workloads; and monitors performance. The role also supervises shop associates and leaders, provides direction and feedback, supports employee development, monitors productivity and compliance, and prepares and analyzes business reports to identify improvements. Shop operations must meet applicable state and federal regulations and Walmart quality and safety standards. The position is based at 10815 State Highway 99W, Red Bluff, California. The annual salary range is $104,000–$156,000, with additional annual or quarterly performance bonuses. Certain positions may also include regional pay zone compensation and stock.
Requirements
- Bachelor's degree in Business or a related field and 1 year of experience supervising employees in heavy-duty truck and trailer maintenance or equivalent maintenance experience; or an Associate's degree in Business or a related field and 2 years of that supervisory experience; or 2 years of experience as a Walmart Refurb/Service Shop Area Manager; or diesel, automotive, or heavy-equipment maintenance technical certifications (e.g., ASE, Air Conditioning, DOT Brake, DOT Preventative Maintenance) and 2 years of that supervisory experience.
- Strong background in operations and expense management within a service shop or fleet maintenance environment.
- Proven experience in performance management and regulatory compliance.
- Effective leadership skills focused on training, development, and fostering teamwork.
- Excellent judgment and decision-making capabilities.
- Robust communication skills, including the ability to articulate ideas clearly and promote team commitment.
Nice To Haves
- General maintenance experience.
- Experience supervising associates.
- Transportation experience.
- Bachelor's degree in Business.
- ASE certification.
Responsibilities
- Drive and implement business plans to achieve facility production, quality, and safety goals.
- Forecast staffing needs, manage workload, and monitor performance outcomes to align with business demands.
- Monitor and manage productivity and service shop compliance.
- Prepare and analyze business reports to drive improvements.
- Supervise and manage shop associates and leaders, providing direction, monitoring performance, and offering feedback and development opportunities.
- Oversee shop operations to ensure compliance with state and federal regulations and Walmart quality and safety standards.
Benefits
- Performance incentive awards and performance-based bonus awards.
- 401(k) match.
- Stock purchase plan.
- Paid maternity and parental leave.
- Paid time off, including sick leave and PTO/PPTO that may be used for vacation, sick leave, holidays, or other purposes.
- Medical, vision, and dental coverage.
- Company-paid life insurance.
- Family care leave and bereavement leave.
- Jury duty and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
