(USA) Area Manager - Service Shop (Transportation)

Walmart•Cullman, AL

1d•$80,000 - $120,000•Onsite

About The Position

The Area Manager - Service Shop is responsible for implementing the business plan for their area by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to meet facility goals. The role manages daily staffing and workload, monitors productivity and business reports, and maintains quality and safety standards through associate training and compliance monitoring. The manager supervises and develops associates and leaders, addresses associate, customer, and supplier concerns, and manages shop operations by monitoring maintenance and repair processes for compliance with refurbishment or repair procedures. The position also ensures compliance with state and federal regulations and manages financial performance by tracking expenses against budget, monitoring asset utilization, and reviewing business reports. The role is expected to uphold Walmart's values: respect individuals, act with integrity, serve customers and members, and strive for excellence. This includes building inclusive, high-performing teams; developing and recognizing talent; maintaining ethical and compliant practices; making data-informed decisions; and promoting continuous improvement and learning.

Requirements

Associate's degree in Business, Logistics, or a related field and 1 year of supervisory experience; or
Bachelor's degree in Business, Logistics, or a related field; or
1 year of Walmart Refurb/Service Shop or Walmart Logistics management experience; or
3 years of service shop technician experience; or
Industrial technical certification (e.g., ASE, Air Conditioning, DOT Brake, or DOT Preventative Maintenance) and 1 year of supervisory experience in heavy-duty truck and trailer maintenance.

Nice To Haves

General maintenance experience.
Microsoft Office experience.
Bachelor's degree in Business or Logistics.
ASE certification.
DOT Transportation certification.

Responsibilities

Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
Implement the business plan for the area by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility goals.
Manage daily staffing and workload to meet shop performance goals.
Monitor and manage productivity by preparing, reviewing, and analyzing business reports.
Maintain quality and safety standards by ensuring associates are trained on Logistics and company policies, standards, and procedures; monitoring compliance; and maintaining procedures and supporting documentation.
Identify associate, customer, or supplier concerns, consult with others as needed, and determine or recommend corrective actions.
Supervise and develop associates and leaders by assigning duties, coordinating workloads, monitoring performance, providing feedback, teaching and modeling policies and procedures, identifying development needs, and participating in hiring, promotion, coaching, teaching, and evaluation.
Manage shop operations by monitoring maintenance and repair processes to ensure they follow refurbishment or repair procedures.
Monitor and ensure shop and worker compliance with state and federal regulations.
Manage financial aspects by tracking expenses against budget, monitoring asset utilization, and preparing, reviewing, and analyzing business reports.
Build high-performing teams, foster belonging, collaborate, develop talent, and recognize others' contributions.
Uphold integrity, ethics, compliance, and Walmart values; support accountability and Walmart's goal of becoming a regenerative company.
Serve customers and members by delivering results, putting customers first, and applying EDLP and EDLC business models.
Use data and analysis to make decisions while balancing priorities and considering relevant stakeholders.
Drive continuous improvement, encourage learning, adopt new technologies and skills, and support others through change.

Benefits

Medical, dental, and vision coverage.
401(k).
Stock purchase.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards and annual or quarterly performance bonuses.
Stock compensation for certain positions.
Regional Pay Zone compensation based on location for certain positions.