HudsonAlpha - Operations Manager
About The Position
The Operations Manager leads day-to-day operations at the HudsonAlpha campus and plans, coordinates, budgets, and supervises facilities, capital, and other projects from start to finish. The role manages internal facilities staff and coordinates third-party service providers to ensure buildings, systems, and campus services operate safely, reliably, and cost-effectively. The Operations Department supports the HudsonAlpha campus and its tenants through facilities maintenance, shipping and receiving, janitorial services, warehousing, mail, furnishings, waste management, construction and project management, environmental health and safety, security, food service and vending, leasing, and landlord functions. It accommodates operational requests while maintaining cleanliness, safety, and optimal campus operations. The HudsonAlpha Institute for Biotechnology is a nonprofit organization focused on biotechnology and basic biological research, with goals including improving human health, stimulating economic development, inspiring young people to pursue science careers, and educating the public about science. Its Huntsville, Alabama campus includes laboratories and education facilities focused on genomics, genetics, and personalized medicine.
Requirements
- Bachelor's degree in engineering or a related discipline, or an equivalent technical degree.
- Five years of progressive experience in facilities maintenance, engineering operations, construction, or a related field.
- Three years of experience in facilities management and/or project or construction management.
- Ability to interpret drawings, specifications, and schematics.
- Working knowledge of complex electrical, mechanical, HVAC, and Building Automation Systems (BAS).
- Strong leadership, organization, and prioritization skills, with proven problem-solving ability.
- Strong written and verbal communication skills and a customer-service mindset.
- Advanced computer skills.
- Valid driver's license; DMV check required.
- Ability to meet the described physical demands, including frequently moving materials up to 40 pounds, moving around a multi-building property, and positioning oneself to install and maintain equipment and inspect buildings.
- Ability to work indoors and outdoors, including in hot, cold, and inclement weather, and with moderate to loud noise and exposure to chemical, mechanical, and electrical hazards and hazardous substances or fumes.
- Availability for occasional prolonged and irregular hours, including early mornings or evenings, and on-call coverage outside regular workdays, including weekends and holidays.
Nice To Haves
- Mac experience.
- Certified Facility Manager (CFM) certification.
- Project Management Professional (PMP) certification.
- Energy management experience and/or Certified Energy Manager (CEM) certification.
- Experience supporting Class A office and laboratory environments.
Responsibilities
- Lead day-to-day campus operations and supervise the facilities, maintenance, and project team, consisting of 6–10 direct reports.
- Manage third-party providers and coordinate services performed by outside contractors.
- Manage and maintain the computerized maintenance management system (CMMS).
- Develop and manage performance metrics, KPIs, and dashboards.
- Develop and manage facilities and maintenance, operating, and capital budgets.
- Ensure compliance with safety, security, and environmental policies and regulations.
- Develop and manage systems for inspecting, maintaining, and repairing mechanical, electrical, plumbing, HVAC, and other building systems.
- Maintain appropriate levels of maintenance, repair, and operations (MRO) items, including tools.
- Develop recommendations for reducing costs, energy use, and waste.
- Lead projects from start to finish by defining scope, planning work, managing schedules and budgets, and delivering results.
- Develop requests for proposals (RFPs), identify and qualify providers, review proposals, and select the best total value.
- Track and report project progress; manage changes to scope, schedule, cost, and quality, as well as associated risks.
- Maintain project documentation and escalate issues to senior leadership as needed.
- Remain available outside regular workday hours, including weekends and holidays, or respond to campus emergencies as part of the on-call requirement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
