Operations Manager
Punch Bowl Social•Arlington, VA
About The Position
Punch Bowl Social is seeking an Operations Manager to protect and build on its standards for culinary integrity, craft beverages, social gaming, hospitality, and memorable guest experiences. The role oversees front-of-house operations and works closely with back-of-house teams to support accurate, timely service and strong venue performance. Training is provided for the role.
Requirements
- At least three years of experience in a high-volume, fast-paced environment.
- Ability to work a schedule consistent with restaurant and bar volume.
- Excellent verbal and written communication skills.
- Math aptitude.
- Ability to stand and exert fast-paced mobility for periods of up to four hours.
- Good sense of balance and ability to bend and kneel.
- Ability to lift products frequently weighing up to 50 pounds.
- Must be at least 21 years old.
- Positive attitude and passion for making people smile and helping them enjoy their experience.
- Value for high-quality food and beverage and appreciation for production techniques.
- Sense of adventure and engaging energy.
- Ability to communicate effectively with back-of-house and front-of-house team members, management, and the community.
Responsibilities
- Oversee proper execution of all brand standards.
- Train team members and manage the service and support team.
- Lead the operations crew during scheduled shifts.
- Communicate professionally with all departments in the venue.
- Lead all functional areas related to front-of-house operations.
- Coordinate and maintain a strong working relationship with back-of-house teams to ensure timely and accurate execution throughout the customer experience.
- Use available data and resources to understand and report on store performance.
- Maintain accountability for in-house checks and cash balancing in accordance with corporate policy.
- Apply inventory and cost-control standards weekly.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account option, including company contribution
- Flexible Spending Accounts
- Employee Assistance Program
- Company-provided short-term disability insurance
- Company-provided long-term disability insurance
- Paid Time Off
- Voluntary benefits, including LifeLock protection, pet insurance, accident coverage, and critical illness offerings
- Opportunities for growth and advancement
- Referral bonus program
- Discounts on food, beverage, and activities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
