Operations Manager

SavATree•Troy, MI

23d

About The Position

The Operations Manager is the branch leader responsible for logistics, operational proficiency, and safety. This role manages the branch’s day-to-day operations to support efficiency, employee engagement, and profitability. The manager hires, mentors, and develops field personnel, enforces company policies and procedures, and works to deliver high-quality service and maintain operational excellence. The position coordinates branch logistics, including field personnel and equipment scheduling, inventory management, and equipment repair and maintenance. It also monitors operational and financial performance, supports accurate profit-and-loss reporting, oversees safety protocols, and identifies process improvements to increase productivity. The role requires at least two years of management experience and a degree in Business Management, Arboriculture, Forestry, Environmental Sciences, or equivalent experience. A valid U.S. driver’s license and authorization to work lawfully in the U.S. are required. A Commercial Pesticide Applicator license is not required at hire, but the employee must be willing to obtain and maintain the required state certification within one year of hire. The work may frequently require lifting or moving up to 50 pounds. Compensation is $80,000–$100,000, based on experience.

Requirements

Minimum of two years of management experience.
Degree in Business Management, Arboriculture, Forestry, Environmental Sciences, or equivalent experience.
Valid U.S. driver’s license.
Must be authorized to lawfully work in the U.S.
Willingness to obtain and maintain a Commercial Pesticide Applicator certification in the state where the branch is located within one year of hire; required categories typically include Shade Trees, Ornamentals, Turf, and other categories mandated by the state.
Ability to frequently lift and/or move up to 50 pounds.
Strong organizational skills and ability to prioritize in a dynamic environment.
Excellent listening, verbal, and written communication skills.
Self-motivated, able to work autonomously, and willing to take initiative.
Enthusiastic leadership skills, including the ability to mentor and develop others.
Interest in problem-solving and process improvement.

Responsibilities

Coordinate and manage branch logistics, including scheduling field personnel and equipment, managing inventory, and overseeing equipment repair and maintenance.
Hire, train, mentor, and develop field teams to support performance, safety, and customer satisfaction.
Monitor branch operations and financial performance and maintain accurate profit-and-loss reporting.
Implement and oversee safety protocols, ensuring compliance and fostering an employee-led safety culture.
Identify process improvements and operational efficiencies to maximize branch productivity.
Enforce company policies and procedures to support high-quality service and operational excellence.