Operations Manager

GXO Logistics•New Albany, OH

10d

About The Position

As Manager, Supply Chain Operations at GXO, you will oversee key areas that keep warehouse operations running smoothly. You will help ensure an engaged workforce, loyal customers, efficient operations, and adherence to company values and quality, safety, and regulatory standards. The role is scheduled for the night shift, Monday through Friday, from 11:00 p.m. to 8:00 a.m., with a flexible schedule as needed that may include planned and unplanned overtime and weekends. GXO offers competitive compensation and a benefits package that includes full health insurance (medical, dental, and vision), a 401(k), life insurance, disability insurance, and more. The role may require lifting objects of varying shapes, sizes, and weights; standing, sitting, or walking for extended periods; reaching, bending, climbing, pushing, pulling, twisting, squatting, and kneeling; and tolerating hot or cold warehouse environments.

Requirements

At least 4 years of relevant work experience.
Experience with Microsoft Office, including Word, Excel, and Outlook, and computerized scanner equipment.
Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends.
Ability to lift objects of various shapes, sizes, and weights.
Ability to stand, sit, or walk for extended periods.
Ability to reach (including above the head), bend, climb, push, pull, twist, squat, and kneel.
Ability to tolerate hot or cold warehouse environments.

Nice To Haves

Bachelor's degree in Logistics or a related field.
4 years of managerial or supervisory experience.
Experience in an AS9100 or ISO environment.
Knowledge and experience in Lean, Six Sigma, and Continuous Process Improvement.
Experience in warehousing or Third-Party Logistics (3PL).
Ability to maintain a safe work environment by monitoring and enforcing safety procedures across all departments.
Strong problem-solving techniques and statistical analysis skills.

Responsibilities

Communicate with customers, vendors, and team members to ensure customer commitments are met.
Apply GXO quality policies and establish procedures for maintaining quality objectives.
Guide supervisors on personnel, quality, and safety matters.
Hire, train, develop, and appraise staff.
Recommend programs to improve operations.
Handle equipment and coordinate maintenance needs with the maintenance team.
Maintain appropriate records and complete reports in a timely manner.
Follow and enforce safe work practices and ensure warehouse compliance with OSHA and other applicable standards and regulations.