Operations Manager, AV Depot
About The Position
Flexdrive, a subsidiary of Lyft, manages fleet operations and is expanding into autonomous vehicle (AV) infrastructure. The Operations Manager will serve as the primary operational leader for the Nashville AV depot, owning and evolving operational playbooks and ensuring the smooth operation of AV support infrastructure in partnership with AV technology partners. Reporting to the Senior Manager, AV Operations, this hands-on role combines strategic planning, project execution, and operational leadership in a complex fleet environment. The role leads day-to-day execution for 24/7 AV fleet management, including vehicle flow, depot layout, charging, cleaning, maintenance, staging, diagnostics, parts management, and data handling. The manager oversees operational resources, monitors and improves depot performance, executes SOPs, SLAs, and safety protocols, and maintains a strong presence on the shop floor. They also manage AV operators and technicians, coordinate with technology partners and vendors, and ensure compliance with applicable regulations. This is a full-time, on-site position at a Lyft Flexdrive hub or office location. Candidates must reside in states registered for Flexdrive Services LLC. The expected base pay range for the Nashville area is $108,240–$135,300, excluding potential equity, bonus, and benefits.
Requirements
- At least 5 years of progressive experience in site management, general management, or operational leadership.
- Strong understanding of complex fleet management, logistics, or autonomous vehicle operations.
- Proven experience managing established operational sites, executing playbooks, driving daily efficiency, and managing physical infrastructure.
- Ability to work a flexible schedule, including nights, weekends, and holidays as needed, to support a 24/7 AV depot operation.
- People management skills, including shift scheduling, performance management, and building a strong safety and operational culture.
- Analytical and practical ability to interpret daily performance data and drive immediate efficiency and productivity improvements.
- Leadership experience in fast-paced operational environments, with excellent communication and interpersonal skills.
- Bachelor’s degree in Engineering, Business, or Operations Management, or equivalent practical experience.
- Must reside in a state registered for Flexdrive Services LLC.
Responsibilities
- Lead day-to-day execution of operational systems and processes for 24/7 AV fleet management, including depot layout, vehicle flow, charging, cleaning, maintenance, staging, diagnostics, parts management, and data handling.
- Manage equipment, technology, consumables, and staffing to support uptime and operational readiness.
- Use necessary technologies and tools to execute operational procedures in the depot.
- Serve as the primary operational head of the AV depot, leading daily performance and hands-on problem-solving while ensuring compliance with operational and safety protocols.
- Monitor depot KPIs, including vehicle uptime, turnaround time, maintenance efficiency, and cost per vehicle, and address operational bottlenecks.
- Execute SOPs, SLAs, and safety protocols; identify practical process improvements and implement them with the team.
- Maintain a strong floor presence and directly support the team during peak periods and complex troubleshooting.
- Manage AV operators and technicians, including scheduling, performance management, training, and development of a positive, safety-first shop-floor culture.
- Work with AV technology partners on site to meet operational needs and coordinate initiatives supporting fleet health and performance.
- Oversee daily interactions with external vendors and partners providing equipment, services, and facility support.
- Enforce operational guidelines and compliance with local, state, and federal regulations for autonomous vehicles, commercial fleet management, and workplace safety.
Benefits
- Medical, dental, and vision insurance options, with additional programs available when enrolled
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan with company match
- 12 observed holidays
- Discretionary paid time off for salaried team members
- 15 days of paid time off for hourly team members
- 18 weeks of paid parental leave for biological, adoptive, and foster parents
- Subsidized commuter benefits
- Monthly Lyft credits
- Complimentary Lyft Pink membership
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What This Job Offers
Job Type
Full-time
Career Level
Manager
