AV Operations Coordinator
About The Position
The AV Operations Coordinator (tactical response team) is a frontline operations leader who helps plan, launch, and stabilize manual and future supervised autonomous-vehicle test operations across multiple markets. The role combines hands-on field operations, operator training and onboarding, and coordination with engineering, incident response, and vendor partners to support safe, high-quality data collection and reliable operations at scale. The coordinator serves as a subject-matter expert in new markets and program launches, supports the development and implementation of operational procedures and checklists, trains new hires on fleet safety and safe driving, and contributes to improvements in operational workflows. The role works closely with fleet management and other internal teams and requires frequent travel within the United States, hybrid work, and the ability to legally operate a motor vehicle regularly.
Requirements
- Experience in vehicle operations management, operations planning, project coordination, or related work in a fast-paced startup or technology environment.
- Ability to travel at least 50% of the time within the United States.
- Strong proficiency with Microsoft Office tools, including Word, Excel, and PowerPoint.
- Excellent communication skills and ability to convey information clearly and professionally.
- A tenacious, action-oriented team approach and a continuous improvement mindset.
- Resilience and adaptability, with a willingness to treat challenges as opportunities to learn and grow.
- At least 2 years of professional experience.
- Bachelor's degree.
- Ability to legally operate a motor vehicle on a regular basis.
Nice To Haves
- Experience in a similar role at an autonomous-vehicle company.
- At least 2 years of professional experience.
Responsibilities
- Serve as the subject-matter expert in new markets and new program launches, including manual data collection and supervised operations in new cities.
- Support the development and refinement of executable operational procedures and checklists for safe, ongoing garage operations during AVTO launch activities.
- Document, communicate, and implement safe driving procedures for vehicle preparation, cleaning, charging, and deployment.
- Assist in documenting and rolling out operational procedures for AVTO activities, emphasizing consistency, safety, and operational readiness.
- Train new AVTO hires on fleet safety protocols and safe driving practices.
- Identify operational issues, inefficiencies, and gaps and contribute to solutions through updated procedures and improved workflows.
- Support operational efficiency initiatives from initial identification through successful implementation.
- Work with fleet management and other internal teams to support safe and efficient end-to-end operations.
- Communicate operational updates, issues, and recommendations clearly across diverse stakeholder groups.
Benefits
- Medical, dental, and vision benefits.
- Health Savings Account and Flexible Spending Accounts.
- Retirement savings plan.
- Sickness and accident benefits.
- Life insurance.
- Paid vacation and holidays.
- Tuition assistance programs.
- Employee assistance program.
- GM vehicle discounts.
- Incentive pay program with payouts based on company performance, job level, and individual performance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
