AV Operations Coordinator - Milford MI
About The Position
The AV Operations Coordinator is a frontline operations leader on the tactical response team, helping plan, launch, and stabilize manual and future supervised autonomous-vehicle test operations across multiple markets. The role combines hands-on field operations, operator training and onboarding, and coordination with engineering, incident response, fleet management, and vendor partners to support safe operations and high-quality data. The coordinator serves as a subject-matter expert during new-market and new-program launches, supports the development and rollout of operational procedures and checklists, and trains new hires on fleet safety and safe driving practices. The role also identifies operational issues and contributes to workflow improvements, while communicating updates and recommendations across stakeholder groups.
Requirements
- Experience in vehicle operations management, operations planning, project coordination, or related work in a fast-paced startup or technology environment.
- Ability to travel at least 50% of the time within the United States.
- Strong proficiency with Microsoft Office tools, including Word, Excel, and PowerPoint.
- Excellent communication skills and the ability to convey information clearly and professionally.
- A tenacious, action-oriented approach and a continuous-improvement mindset.
- Resilience and adaptability, with a willingness to treat challenges as opportunities to learn and grow.
- At least 2 years of professional experience.
- Bachelor's degree.
Nice To Haves
- Experience working in a similar role at an autonomous-vehicle company.
- At least 2 years of professional experience.
Responsibilities
- Serve as the subject-matter expert in new markets and program launches, including manual data collection and supervised operations in new cities.
- Support the development and refinement of executable procedures and checklists for safe garage operations and AVTO launch activities.
- Document, communicate, and implement safe driving procedures for vehicle preparation, cleaning, charging, and deployment.
- Assist in documenting and rolling out operational procedures for AVTO activities, emphasizing consistency, safety, and operational readiness.
- Train new AVTO hires on fleet safety protocols and safe driving practices.
- Identify operational issues, inefficiencies, and gaps and contribute to solutions through updated procedures and improved workflows.
- Support operational efficiency initiatives from initial identification through implementation.
- Work with fleet management and internal teams to support safe and efficient end-to-end operations.
- Communicate operational updates, issues, and recommendations clearly to diverse stakeholder groups.
Benefits
- Incentive pay program with payouts based on company performance, job level, and individual performance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
