AV Operations Coordinator - Sunnyvale CA
About The Position
The AV Operations Coordinator (tactical response team) is a frontline operations leader who helps plan, launch, and stabilize manual and future supervised autonomous-vehicle test operations across multiple markets. The role combines hands-on field operations, operator training and onboarding, and coordination with engineering, incident response, and vendor partners to support safe operations and high-quality data. The coordinator serves as a subject matter expert during new-market and program launches, helps develop and improve operating procedures and checklists, and supports safe garage operations and vehicle preparation, cleaning, charging, and deployment. The role also trains new AVTO hires on fleet safety and driving practices, identifies operational gaps and helps implement improvements, and works with fleet management and other internal teams to support reliable, efficient execution.
Requirements
- Experience in vehicle operations management, operations planning, project coordination, or related work in a fast-paced startup or technology environment.
- Ability to travel at least 50% of the time within the United States.
- Strong proficiency with Microsoft Office tools, including Word, Excel, and PowerPoint.
- Excellent communication skills and ability to convey information clearly and professionally.
- A tenacious, action-oriented approach and a continuous-improvement mindset.
- Resilience and adaptability, with a willingness to treat challenges as opportunities to learn and grow.
- At least 2 years of professional experience.
- Bachelor's degree.
Nice To Haves
- Experience working in a similar role at an autonomous-vehicle company.
- At least 2 years of professional experience.
Responsibilities
- Serve as the subject matter expert in new markets and program launches, including manual data collection and supervised operations in new cities.
- Support development and refinement of executable operational procedures and checklists for safe, ongoing garage operations during AVTO launches.
- Document, communicate, and implement safe driving procedures, including vehicle preparation, cleaning, charging, and deployment tasks.
- Help document and roll out operational procedures for AVTO activities, emphasizing consistency, safety, and operational readiness.
- Train new AVTO hires on fleet safety protocols and safe driving practices.
- Identify operational issues, inefficiencies, or gaps and contribute to solutions through updated procedures and improved workflows.
- Help drive operational efficiency improvements from initial identification through implementation.
- Work with fleet management and internal teams to support safe and efficient operational execution.
- Communicate operational updates, issues, and recommendations across diverse stakeholder groups.
Benefits
- Incentive pay program with payouts based on company performance, job level, and individual performance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
