Operations Manager

Land O'Lakes•Carlisle, PA

7d•$120,880 - $181,320

About The Position

The Operations Manager has 24-hour responsibility for Powder / Fluids production, warehousing, and operational effectiveness. The role manages, mentors, coaches, and trains approximately 200 team members, developing effective and efficient teams through production improvement projects, plant safety initiatives, and cost performance programs. The Operations Manager also provides tactical and decision-making support to the Plant Manager and core operations team members. The position oversees the efficient and cost-effective use of the facility and manages safety, quality, service, and cost performance for the assigned area. It develops and maintains operating budgets and capital spending plans, recommends long-range labor strategies and capital equipment needs to senior management, and develops and implements changes to systems, policies, and procedures. The role maintains accurate production documentation, collaborates with Human Resources on employee relations, develops staff capabilities, and ensures best practices and appropriate training. It is also responsible for understanding and complying with applicable quality, environmental, and safety regulations, as well as ensuring HALAL, Kosher, and GMP compliance at the Carlisle facility. The Operations Manager develops and coaches subordinate staff, conducts performance evaluations, recommends salary adjustments, recognizes employees, takes disciplinary action when needed, and addresses complaints and resolves issues. The role may require off-shift hours, weekends, and holidays at a facility operating 24 hours a day, 365 days a year.

Requirements

Bachelor's degree required.
At least 7 years of supervisory or management experience in food processing or manufacturing operations, with progressive leadership experience.
High-speed manufacturing experience.
Strong presentation, communication, training, and interpersonal skills.
Proven track record of understanding drivers of product and labor cost variances.
Ability to communicate with a variety of people and personalities.
Ability to make quick decisions and support decisions to peers, employees, and plant leadership.
Ability to consistently meet deadlines and manage multiple projects and tasks.
Detail-oriented with excellent follow-through.
Active listening skills.
Ability to influence a positive employee environment.
Ability to drive safety and safe behaviors while maintaining the goal of preventing all injuries.
Ability to influence and drive change management.

Nice To Haves

MBA or master's degree in Engineering.
Experience working in a 24/7 environment.
Knowledge of reading, analyzing, and interpreting technical and business journals, financial reports, and legal documents.
Experience responding to inquiries or complaints from customers, regulatory agencies, or members of the business community.
Experience defining problems, collecting data, establishing facts, and drawing valid conclusions.
Proven ability to work with all levels and functions within the company.
Project management skills.
Experience leveraging the skills and abilities of front-line employees.
Knowledge of and exposure to TPM, Six Sigma, and various problem-solving methodologies.

Responsibilities

Develop and direct programs for efficient and cost-effective facility operations and utilization.
Manage safety, quality, service, and cost performance within the assigned area.
Ensure compliance with organizational policies and procedures.
Recommend long-range labor strategies and capital equipment needs to senior management.
Develop and implement recommendations to change systems, policies, and procedures, ensuring timely and accurate implementation.
Prepare and maintain accurate, timely, and complete production documentation.
Collaborate with Human Resources on employee relations matters and ensure consistent application of policy expectations.
Implement strategies and tactics aligned with department and company vision and goals.
Develop and maintain operating budgets and capital spending plans for the assigned area.
Identify, obtain, and develop staff capabilities needed to meet departmental objectives.
Ensure industry best practices are applied and employees are trained accordingly.
Understand and comply with applicable quality, environmental, and safety regulatory considerations.
Ensure HALAL and Kosher compliance and GMPs at the Carlisle facility.
Manage, mentor, coach, and train approximately 200 team members.
Provide tactical and decision-making support to the Plant Manager and core operations team members.
Develop, coach, and mentor subordinate staff; conduct performance evaluations; recommend salary adjustments; reward employees or take disciplinary action as needed; address complaints and resolve issues.