Operations Manager

Lab Alley • Austin, TX

28d • Onsite

About The Position

Lab Alley is looking for a high-energy, execution-focused Operations Manager to lead our Austin warehouse facilities and drive end-to-end fulfillment for our "Essential Chemicals." Known as the "Amazon for Chemicals," Lab Alley is a rapidly growing, founder-led e-commerce platform built to make purchasing high-purity chemical compounds effortless, transparent, and fast. In this role, you will lead daily warehouse and downpacking operations-spanning bulk receiving, blending, inventory accuracy, and HazMat shipping-while maintaining a culture rooted in safety, speed, and continuous improvement. If you thrive where logical systems meet fast-paced logistics, we want you on our leadership team.

Requirements

• 5+ years of operations or production management experience in warehouse/fulfillment environments-preferably within chemical, pharmaceutical, specialty manufacturing, or regulated industries.
• Hands-on experience with modern Warehouse Management Systems (WMS) and enterprise ERP platforms.
• Strong foundational knowledge of HazMat storage, downpacking, and shipping regulations.
• Proven ability to monitor and leverage KPIs (order cycle time, pick accuracy, cost-per-unit) to optimize daily capacity.
• Ability to work on your feet in an active warehouse setting, including standing for extended periods and lifting up to 50 lbs safely.

Nice To Haves

• DOT/IATA certification is a strong plus.

Responsibilities

• Oversee daily receiving, downpacking, inventory control, picking, packing, and shipping to maintain 99.5%+ on-time delivery and 98.9%+ inventory accuracy.
• Direct, mentor, and scale a high-performing production & warehouse team. Directly supervise two key leaders: Production Supervisor and Shipping Supervisor.
• Handle scheduling, cross-training, shift planning, and regular performance evaluations to optimize labor hours and throughput.
• Enforce strict adherence to safety protocols and federal/international regulations regarding hazardous materials handling (DOT, IATA, OSHA).
• Partner with small parcel (UPS, FedEx) and freight forwarders to optimize freight costs, maintain transit SLAs, and resolve carrier delays.
• Identify operational bottlenecks and implement Lean/5S workflows to boost throughput, lower cost-per-order, and reduce waste.
• Lead cycle counts and reconciliation audits to guarantee real-time physical inventory aligns with our ERP platform.

Benefits

• Medical, Dental, and Vision coverage.
• Short-Term Disability, Life & AD&D insurance, Supplemental Health Options, and an Employee Discount Program.
• 401(k) retirement plan with match options and generous Paid Time Off (PTO).
• Structured career growth paths, ongoing professional training, and organized team events.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed