(USA) Operations Manager - Floor (fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.com, Hmsc)

Walmart • Hermiston, OR

1d • Onsite

About The Position

The Operations Manager is responsible for driving and implementing the business plan for an assigned area to achieve facility goals for production, quality, and safety, while identifying and carrying out operational improvements. The role forecasts staffing, workload, and performance needs; reviews business reports; and maintains compliance with Logistics and company standards, policies, procedures, and directives.

The manager resolves associate, customer, and supplier concerns, using judgment or consulting others as needed. They lead associates and leaders by setting direction, monitoring performance, providing feedback, identifying development needs, and supporting learning and growth. The role also participates in hiring, promotion, coaching, teaching, and evaluation.

The position calls for collaborative, ethical, data-informed leadership that respects individuals, develops talent, serves customers and members, and supports continuous improvement. The role is based at Walmart's Hermiston, Oregon location. Walmart states that it offers competitive pay, performance-based bonuses, and a range of benefits.

Requirements

• Bachelor's degree in business or a related field and at least 1 year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas; OR
• At least 1 year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion; OR
• At least 3 years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas.
• Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Financial modeling and analysis
• Managing challenging workforce issues
• Modeling and forecasting
• Preparing and executing budgets
• Profit and loss (P&L) accountability
• Supervising associates
• Walmart Logistics Manager experience
• Bachelor's degree in business, finance, logistics, management, or operations management

Responsibilities

• Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
• Drive and implement the business plan for the assigned area to achieve facility production, quality, and safety goals.
• Identify and implement operational improvements.
• Forecast staffing, workload, and performance results to meet business demands.
• Prepare, review, and analyze business reports to identify operational improvements.
• Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives.
• Develop, distribute, and maintain procedures and supporting documentation.
• Resolve associate, customer, and supplier concerns using judgment or consulting others when needed.
• Supervise and manage associates and leaders by providing direction, monitoring performance, and giving feedback.
• Identify training and development needs and provide opportunities for learning and growth.
• Teach, support, and model Logistics and company policies and procedures.
• Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
• Build collaborative, high-performing teams and create a workplace where associates feel seen, supported, and connected.
• Attract, retain, empower, and develop talent, and recognize others' contributions and accomplishments.
• Maintain and promote integrity, ethics, and compliance; model Walmart values and hold oneself and others accountable.
• Support Walmart's goal of becoming a regenerative company, including by creating belonging, eliminating waste, and participating in local giving.
• Deliver results while putting customers first and applying the EDLP and EDLC business models to plans.
• Make decisions using data, insights, and analysis while balancing short- and long-term priorities and considering relevant stakeholders.
• Drive continuous improvement, encourage adoption of new technologies and skills, and support others through change.

Benefits

• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off, including sick leave
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs
• Performance-based bonuses
• Stock compensation may apply to certain positions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager