Operations Manager

Foundation Building Materials • Fort Myers, FL

11d

About The Position

Foundation Building Materials (FBM) is a construction materials distribution company serving commercial and residential construction markets in the United States and Canada. Alongside Unified Door & Hardware Group (UDHG), FBM supports construction and architectural projects with a broad range of products and services. The combined organization has more than 8,000 team members and emphasizes operational excellence, innovation, employee development, and customer service.

The Operations Manager helps ensure smooth and efficient branch performance by leading daily operations with a focus on safety, service, and results. The role oversees operations across warehousing, transportation, and customer service; manages logistics, budgets, compliance, facilities, and resources; and supports customer relationships, quality assurance, and continuous improvement. The manager also researches and implements technologies to improve efficiency and maintains confidentiality of sensitive business information. This is a full-time position with competitive pay and benefits, and it reports to the Branch Manager.

Requirements

• Knowledge of construction materials and product distribution.
• Bachelor’s degree in Management or a related field, or equivalent experience.
• Minimum of 2+ years of management experience.
• Strong communication and interpersonal skills.
• Proven ability to lead, motivate, and develop high-performing teams.
• Proficiency in Microsoft Office products.

Nice To Haves

• Experience in the building materials industry.

Responsibilities

• Direct and coordinate overall operations to ensure maximum efficiency and cost-effectiveness.
• Plan, develop, and implement operational policies across warehousing, transportation, and customer service.
• Design and manage dispatch systems to improve logistics and workflow.
• Implement operational changes and continuous improvement initiatives.
• Monitor and manage operating budgets for warehouse, manufacturing, and transportation functions.
• Ensure trucking operations comply with Department of Transportation (DOT) regulations.
• Oversee warehouse conditions, equipment, and storage utilization.
• Coordinate with purchasing and receiving teams to ensure accurate and timely product arrivals.
• Communicate with vendors about missing materials, backorders, and delivery challenges.
• Ensure delivery of high-quality products and services to customers.
• Develop and maintain strong relationships with new and existing customers.
• Represent the company professionally in customer and vendor interactions.
• Research and implement technologies to enhance operational efficiency and competitiveness.
• Maintain confidentiality of sensitive business information, including personnel, pricing, customer data, and distribution methods.
• Perform other duties as assigned to support branch and corporate objectives.

Benefits

• Medical, dental, and vision plans with leading national providers.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• Company-provided basic life and Accidental Death & Dismemberment (AD&D) coverage.
• Voluntary life and Accidental Death & Dismemberment (AD&D) coverage.
• Critical illness, hospital indemnity, and accident coverage.
• Legal insurance plan.
• Paid time off (PTO) and paid company holidays.
• 401(k) plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager