Operations Manager

AdviceOne•Glastonbury, CT

12d•Hybrid

About The Position

AdviceOne is seeking an Operations Manager to lead and develop a team responsible for client-facing and behind-the-scenes processes that keep the advisory firm running smoothly. The role is suited to a people-focused leader who has managed people in another industry and is open to learning AdviceOne’s operations. The firm emphasizes developing employees, accountability, collaboration, and fresh thinking. This is a hybrid role: employees work in person on Tuesdays in Glastonbury, Connecticut, and work from home on other days. The position offers flexibility to complete a total of 40 hours per week, and the company provides full work-from-home functionality.

Requirements

2–6 years of professional experience, including at least 2 years directly managing people.
Bachelor of Arts or Bachelor of Science degree.
Demonstrated leadership ability and interest in developing people.
Ability to hold a team accountable and communicate expectations, feedback, and process changes clearly and directly.
Comfort proposing new ideas and questioning existing practices.
Ability to work through people and collaborate to get work done.
Ability to analyze complex problems and find practical solutions.
Organized, detail-oriented, and able to manage multiple moving parts.
Receptive to feedback and able to act on it promptly.

Responsibilities

Manage the team's day-to-day work, keeping tasks moving and priorities clear.
Build and maintain a culture of ownership, collaboration, and accountability.
Coach, train, and develop team members, taking ownership of their professional growth.
Mentor team members through challenges and support their future development.
Identify broken or inefficient processes and develop better ways of working.
Partner with leadership to shape and execute strategy for the team's area.