LACC Operations Manager

Legends Global•Los Angeles, CA

18d•Onsite

About The Position

The Operations Manager manages building engineering and maintenance at the Los Angeles Convention Center under the direction of the Building Superintendent. The role oversees building engineers and assigned maintenance trades, including building operating engineers, mechanics, electricians, plumbers, carpenters, painters, and utility workers. It combines hands-on technical troubleshooting with personnel management and is responsible for keeping building systems safe and reliable during events and daily operations. The position owns the preventive and predictive maintenance program, directs daily work through MicroMain, and coordinates engineering and trades coverage. It oversees building systems, event engineering, safety and compliance, emergency response, contractors and capital projects, and maintenance budgets and resources. This is an onsite role requiring in-person collaboration and event coverage from start to finish. The work includes variable schedules, including early mornings, late hours, extended hours, weekends, and holidays, and travel is listed at 10%.

Requirements

High school diploma or equivalent.
At least five years of progressively responsible hands-on experience as a Building Engineer or in a similar position.
At least five years of building operations, engineering, or similar experience in a convention center, stadium, arena, hotel, or comparable large commercial, hospital, campus, or high-rise facility.
Three to five years of lead, supervisory, or management experience, including the ability to lead union team members and apply collective bargaining agreements and work rules.
Working knowledge of the building systems listed in the job description, with demonstrated ability to troubleshoot failures, plan maintenance, interpret equipment performance, and direct safe repairs.
Ability to manage CMMS and maintenance records; use MicroMain, Microsoft Office, and Windows-based computers; and read floor plans, blueprints, schematics, equipment manuals, and related technical documents.
Sound judgment under pressure, clear written and verbal communication, and ability to prioritize competing maintenance and event needs, manage budgets, and protect confidential information.
Valid California driver’s license.
Reliable transportation.
Ability to work variable schedules, including late hours, early mornings, extended hours, holidays, and weekends.
Ability to meet the physical demands of the role, including frequent use of tools, equipment, keyboards, computers, or tablet screens; occasional lifting, pushing, pulling, and moving of up to 50 pounds or more; and required vision capabilities.
Ability to work onsite and in person, including in event settings, outdoors, and in confined spaces, and to use required PPE.

Responsibilities

Supervise, coach, train, and develop Building Engineers and assigned maintenance trades; set expectations for safety, work quality, productivity, communication, and task completion.
Conduct daily tailgate meetings covering hazards, staffing, priorities, and event requirements.
Manage schedules, overtime assignments, attendance, evaluations, coaching, discipline, training, and promotion processes within delegated authority; recommend hiring and termination actions and coordinate personnel matters with Human Resources.
Apply collective bargaining agreements, seniority provisions, overtime procedures, trade jurisdiction, and union work rules; maintain productive relationships with employees and union representatives.
Develop and improve preventive and predictive maintenance programs, including equipment-specific tasks and frequencies, and plan shutdowns, staffing, tools, parts, and contractor support.
Manage MicroMain work-order prioritization, scheduling, data quality, backlog, labor-hour tracking, and completion reporting; maintain equipment inventories, asset records, maintenance histories, inspection results, service documentation, and corrective-action records.
Inspect completed work, monitor maintenance compliance and equipment performance, report status to the Building Superintendent, address recurring problems, maintain critical spare parts, and recommend lifecycle, repair-versus-replacement, and capital-planning actions.
Oversee HVAC, chillers, boilers, cooling towers, BAS/BMS, electrical distribution, generators and ATS, plumbing, domestic water, pumps, compressed air, fire/life-safety interfaces, and central plant equipment; coordinate elevator and escalator service with qualified vendors.
Provide technical direction and troubleshooting support during equipment failures and emergencies, investigate system problems, and verify safe and effective repairs.
Review event requirements, participate in assigned pre-event and operations meetings, schedule engineering coverage, coordinate temperature and utility needs, plan maintenance around events, and communicate with Event Management before, during, and after events.
Enforce safety procedures and applicable LACC safety programs and Cal/OSHA requirements, including LOTO, PPE, confined-space procedures, hot-work controls, fall protection, lifting safety, and JSAs; stop unsafe work and track corrective actions.
Coordinate building-system inspections, permit applications and renewals, and maintenance compliance documentation, including applicable backflow prevention, sewer and storm drains, and grease traps.
Lead engineering response to power outages, flooding, HVAC failures, fire/life-safety events, equipment failures, and other building incidents; coordinate safe isolation, assessment, stabilization, and restoration with Security, Operations leadership, and emergency responders, and document follow-up.
Manage building-system contractors by reviewing scopes and proposals, coordinating access and shutdowns, enforcing contractor procedures, monitoring safe work, inspecting completed work, and obtaining manuals, warranties, training, and closeout records.
Support capital projects and coordinate the turnover of new or modified equipment into MicroMain and maintenance programs.
Assist with operating and capital budgets; monitor maintenance spending and overtime, prepare purchase requests, evaluate vendor quotes, and control inventory and spare parts within purchasing authority.
Recommend cost-effective repairs and improvements while protecting safety, reliability, and event readiness; support energy efficiency, sustainability, quality assurance, and disaster preparedness programs.
Perform other duties and building projects assigned by the Building Superintendent, VP of Operations, or designee that support the position’s purpose.