Operations Manager

Red Bull•Grand Rapids, MI

10d

About The Position

Oversee the operations of an approximately 20,000–30,000 sq. ft. facility within budget and in accordance with company standards and policies. Analyze and improve facility systems and procedures to increase efficiency while maintaining safety and the quality of deliverables. The role includes managing inventory, fleet, warehouse personnel, AIB standards, food safety programs, and day-to-day operations to support operational excellence. Manage operations services in support of the sales department, improve processes and policies, and maintain accurate inventory. Forecast demand, address potential shortages, enter product orders in SAP, resolve system variances, enforce FIFO product rotation, and conduct daily inventory counts. Manage maintenance and inspections for delivery vehicles, coordinate repairs, and handle vehicle accidents with service providers and the insurance carrier. Hire, train, supervise, and develop warehouse employees; manage performance through feedback, coaching, corrective counseling, discipline, and reviews. Maintain facility AIB standards and audit documentation, and communicate best practices to the National Operations Manager.

Requirements

At least 5 years of experience in warehouse management.
Understanding of computer ordering systems and other IT systems.
Valid U.S. driver’s license and ability to obtain a DOT Medical card.
Ability to lift and transport up to 25 pounds of inventory and/or advertising displays.

Nice To Haves

Additional languages are an advantage.

Responsibilities

Manage and continually improve the effectiveness and efficiency of operations services supporting the sales department.
Improve operations systems, processes, and policies to support the organization’s mission.
Forecast demand, evaluate potential shortages, and determine cost-effective ways to ensure timely delivery of product needs.
Enter product orders into SAP and resolve variances to maintain accurate inventory reporting.
Ensure proper warehouse product rotation under the FIFO policy while meeting Account Manager and customer needs.
Conduct daily inventory counts using SAP and rectify discovered variances, pending final approval by the General Manager.
Manage preventive maintenance schedules for delivery vehicles to minimize disruptions to deliveries.
Routinely inspect vehicles for cleanliness, damage, and wear, and arrange non-routine repairs as appropriate.
Coordinate vehicle accidents with the maintenance service provider and insurance carrier.
Hire, train, supervise, and develop warehouse employees.
Manage employee performance through feedback, coaching, corrective counseling, discipline, and performance reviews; align with the General Manager on timely handling of performance issues.
Maintain AIB standards and required audit documentation, including facility cleanliness.
Identify and communicate best practices to the National Operations Manager.