(USA) Operations Manager - Floor
About The Position
The Operations Manager is responsible for slotting operations at the facility. The role drives the business plan for the area of responsibility to achieve facility goals for production, quality, and safety, while forecasting staffing, workload, and performance to meet business demands. It reviews business reports to identify operational improvements and ensures compliance with Logistics and company quality and safety standards, policies, procedures, and directives. The manager resolves associate, customer, and supplier concerns, using judgment or consulting others as needed. The position supervises and manages associates and leaders by providing direction and feedback, monitoring performance, identifying training and development needs, and creating opportunities for learning and growth. It also participates in hiring, promotion, coaching, teaching, and evaluation. The role is expected to model Walmart’s values, foster an inclusive and collaborative workplace, uphold integrity and compliance, serve customers and members, and drive continuous improvement.
Requirements
- Bachelor’s degree in business or a related field and at least 1 year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion of employees for multiple departments or areas; OR
- At least 1 year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion of associates; OR
- At least 3 years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion of employees for multiple departments or areas.
- Attend and successfully complete all job-required trainings and assessments.
Nice To Haves
- Financial modeling and analysis
- Managing challenging workforce issues
- Modeling and forecasting
- Preparing and executing budgets
- Profit and loss (P&L) accountability
- Supervising associates
- Walmart Logistics Manager experience
- Bachelor’s degree in business, finance, logistics, management, or operations management
Responsibilities
- Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
- Drive and implement the business plan for the area of responsibility to achieve facility production, quality, and safety goals and operational improvements.
- Forecast staffing, workload, and performance results to meet business demands.
- Prepare, review, and analyze business reports and use findings to identify operational improvements.
- Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, or maintain procedures and supporting documentation.
- Resolve associate, customer, and supplier concerns using judgment or consulting others when needed.
- Supervise and manage associates and leaders by providing direction, monitoring performance, and giving feedback.
- Identify training and development needs and provide opportunities for learning and growth.
- Teach, support, and model Logistics and company policies and procedures.
- Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
- Build high-performing teams, foster belonging, work collaboratively, develop talent, and recognize contributions.
- Uphold integrity, ethics, and compliance and support Walmart’s goal of becoming a regenerative company.
- Make data-informed decisions, prioritize customer needs, and drive continuous improvement and adoption of new technologies and skills.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Walmart-paid Live Better U education benefits, including tuition, books, and fees for eligible associates
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What This Job Offers
Job Type
Full-time
Career Level
Manager
