Manager, Operations

DP World•Gallup, NM

12d

About The Position

The Operations Manager plans, directs, and coordinates operations at the Los Lunas facility. The role is responsible for improving performance, productivity, and efficiency through effective methods and strategies. It manages daily logistics operations, coordinates schedules and deliveries with the customer, responds to changing staffing needs, and oversees performance against targets. The position also provides leadership to Warehouse Managers and/or the team, enforces company standards, and serves as a role model.

Requirements

Minimum 3–5 years of progressive experience in operations management, including responsibility for day-to-day operations, teams, and performance metrics.
Experience in the automotive or logistics industry is required.
Ability to read, analyze, and interpret complex documents and respond effectively to sensitive inquiries or complaints.
Ability to write documents using original or innovative techniques or style.
Ability to make effective and persuasive presentations on complex or controversial topics to top management and customers.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret technical instructions in mathematical or diagram form and work with abstract and concrete variables.
Proficient personal computer skills, including email, record keeping, routine database activity, word processing, spreadsheets, and graphics.

Nice To Haves

Bachelor’s degree in business, engineering, or a related field preferred.

Responsibilities

Manage daily logistics operations to maximize commodity scheduling and delivery to the customer.
Coordinate with the customer on scheduling and schedule adherence; provide input on local conditions, identify needs, and receive direction on real-time staffing increases or decreases.
Enact contingency plans and escalate and direct activities during system problems, disasters, and other disruptions.
Identify potential problems, troubleshoot and escalate issues to local and senior management, and participate in post-mortem analysis to inform future process improvements.
Review performance results against targets, take corrective measures when authorized, and escalate as needed.
Provide effective leadership to Warehouse Managers and/or the team, enforce company standards, and act as a role model.
Perform other duties as assigned.