About The Position

The Operations Manager leads fulfillment center operations, focusing on safety, leadership, productivity, growth, and team development. The role fosters a safety-first culture through awareness, training, and accountability, and creates a positive work environment through real-time observation and specific, constructive, actionable feedback. The manager ensures operational plans are executed, performance and budget goals are achieved, and teams remain informed and coordinated across functions. The role also identifies opportunities to innovate processes and methods, optimize future process flows, investigate root causes, and help teams meet business goals. Job duties may change at any time due to business needs.

Requirements

  • Four-year degree or equivalent experience.
  • Demonstrated leadership ability, including the ability to engage and motivate others.
  • Excellent communication, interpersonal, and organizational skills.
  • Good reasoning, conflict-management, analytical, and problem-solving skills.
  • Ability to access all areas of the Distribution Center, including mezzanine platforms.
  • Ability to read and interpret necessary policies and procedures, perform updates, and operate Distribution Center systems and programs.

Responsibilities

  • Foster a safety-first culture through awareness, training, and accountability.
  • Lead and engage the team to maximize productivity, growth, and development.
  • Create a positive work environment through real-time observation and specific, constructive, actionable feedback.
  • Execute operational plans and achieve performance and budget goals.
  • Keep teams informed and coordinated across functions.
  • Innovate processes and methods to improve efficiency and optimize future process flow.
  • Identify root causes of problems and test solutions.
  • Work alongside teams to help them meet business goals.

Benefits

  • Eligible team members may receive medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
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