Fulfillment Center Manager

Taylor Corporation•Jeffersonville, IN

1d•$94,000 - $95,000

About The Position

Taylor Corporation is seeking a Fulfillment Center Manager to lead its Jeffersonville, Indiana operation. The role oversees a complex fulfillment center serving multiple customers with differing operational requirements, service expectations, and shipping needs. The manager leads and develops the team, improves operational performance, and drives ongoing improvements throughout the facility. The position is responsible for daily fulfillment operations, including productivity, quality, safety, staffing, labor planning, forecasting, expenses, inventory accuracy, and customer service. The manager monitors operational data and key performance indicators, works with customer service and site leadership to resolve challenges, and supports employee training, engagement, development, and retention. The role requires a flexible schedule based on operational needs, including occasional weekends, and travel of less than 10%. Candidates must be authorized to work in the United States without employer sponsorship. The anticipated annual salary range is $94,000–$95,000. The actual base salary may depend on factors including qualifications, relevant experience, skills, education, certifications or licenses, and location. Taylor Corporation offers a comprehensive benefits package. The employer retains the right to change or assign other duties to this position.

Requirements

Experience managing distribution center, warehouse, or fulfillment center operations.
Experience leading and developing supervisors and operational teams.
Knowledge of staffing, labor planning, budgeting, forecasting, and financial performance.
Experience with process improvement and operational performance management.
Ability to analyze operational data and use findings to make improvements.
Experience managing customer expectations and resolving service-related concerns.
Ability to hold team members accountable while maintaining a supportive and respectful leadership approach.
Experience with warehouse management systems or similar operational technology.
Proficiency with Microsoft Excel, Outlook, and PowerPoint.
Ability to work a flexible schedule based on operational needs, including occasional weekends.
Willingness to travel less than 10%.
Must be authorized to work in the United States without employer sponsorship.

Nice To Haves

Experience independently managing a distribution or fulfillment center with 85 or more team members.
Approximately 7–10 years of relevant distribution or fulfillment operations experience.
Experience working in a third-party logistics (3PL) environment.
Experience managing customer contracts and service level agreements.
Knowledge of Lean, Kaizen, Green Belt, PDCA, or similar continuous improvement practices.
Inventory control experience.
Demonstrated career advancement and increasing leadership responsibilities.

Responsibilities

Oversee daily fulfillment center operations to meet productivity, quality, safety, and customer expectations.
Lead, coach, and develop supervisors and team members while promoting accountability and teamwork.
Identify process improvement opportunities and implement changes to improve efficiency and operational performance.
Manage staffing, labor planning, forecasting, and operational expenses.
Monitor key performance indicators and use operational data to identify issues and improve results.
Work with customer service teams to address customer concerns and meet service expectations.
Oversee operations supporting multiple customer contracts, service level agreements, and fulfillment requirements.
Support employee training, development, engagement, and retention efforts.
Ensure inventory accuracy and compliance with inventory control procedures.
Maintain a visible production-floor presence and provide guidance and support to the team.
Partner with site leadership to identify operational challenges and implement improvements.