Operations Manager

Owens Corning•Waxahachie, TX

About The Position

The Complex Leader supports a 24/7 manufacturing operation and its associated processes. The role requires strong commitment to the business and customers, the ability to foster teamwork, and effective communication with employees at all levels, from the primary workforce to plant leadership. The Complex Leader builds a culture of trust, respect, and accountability in a union environment and helps implement organizational strategies, standards, and practices to engage employees in achieving the Plant’s business strategy and results. The position leads operations for assigned plant assets or areas, directly supervises employees, and works with manufacturing and process engineering partners to improve safety, quality, cost, and productivity. It drives Total Production Maintenance (TPM), continuous improvement, lean and Six Sigma practices, consistent product quality, environmental compliance, and customer satisfaction. The role also sets performance expectations, develops talent and teams, and establishes objectives and priorities in support of the Plant’s strategy. It reports to the Operations Leader and has a span of control of 25 primary employees and 4 salaried employees.

Requirements

Bachelor’s degree in Business, Engineering, or a related discipline.
At least 3 years of manufacturing experience.
At least 2 years of experience leading people in a complex manufacturing environment, or successful completion of a Manufacturing Leadership Program.
Experience leading in a union environment.
Advanced knowledge of the people, processes, and equipment involved in the plant’s hot-end operation.
Business and financial acumen.
Ability to compile and use data and/or Six Sigma methods for problem-solving and decision-making to eliminate manufacturing losses and unnecessary costs.
Ability to create and implement strategic and operational plans.
Ability to lead and motivate peers, direct reports, and the primary workforce.
Effective verbal and written communication skills.
Strong planning, resourcing, and delegation skills.
Ability to engage with and care for others, starting with safety.
Ability to achieve results quickly, both individually and through teams.

Nice To Haves

Manufacturing Engineer experience.
Six Sigma certification.
Lean manufacturing experience.
TPM knowledge and understanding.
Willingness to relocate in the future with Owens Corning.

Responsibilities

Ensure a safe, clean, and environmentally compliant work environment and build a culture that prioritizes safety.
Lead and support safety initiatives, proactive safety conversations, and processes aimed at zero recordable injuries.
Train and develop employees to perform their jobs safely.
Communicate the company’s safety expectations, including that accidents are preventable, safety is everyone’s responsibility, and working safely is a condition of employment.
Lead operations and processes for assigned plant assets or areas.
Directly supervise, coach, and provide clear direction to employees in the area of responsibility.
Partner with manufacturing engineers to identify and drive continuous improvement using standardized work to improve cost and productivity and reduce quality issues.
Deploy employee and labor relations practices and build strong partnerships.
Ensure process and quality systems are used to produce consistent products that meet manufacturing specifications.
Operate with zero environmental non-conformities to applicable company, government, and regulatory policies.
Analyze operational performance metrics and improve efficiency, quality, and cost using data-driven decisions.
Set and communicate measurable performance expectations aligned with plant goals, and ensure results are achieved.
Facilitate process improvements through workforce deployment, productivity enhancements, high-performance work teams, and change leadership.
Lead a lean culture through Six Sigma processes and TPM tools, engaging operators in TPM activities and advancing TPM progress toward plant goals.
Model company values and vision and establish an engaged workforce based on mutual trust, open communication, teamwork, and recognition.
Make operational decisions or recommendations that may affect the organization’s financial, employee, or public-relations position.
Set area objectives and priorities that support the Plant’s strategy and develop teams to deliver results, while leaving daily tactical direction to Production employees.
Assign and coordinate manufacturing department work, including supervising first-line leaders.
Build an inclusive environment that supports sustainable operations.
Partner with peers and manufacturing and process engineers to understand process and customer expectations and meet or exceed customer expectations.
Help drive zero defects or failures affecting customers.
Ensure operational procedures exist and are followed, and that product specifications and quality metrics meet customer needs.
Lead the salaried performance process with the team, focusing on results, impact, behavior, and talent.
Maintain performance documentation, track performance, counsel employees, and carry out coaching and corrective action when needed.
Create hot-end work standards and partner with the Talent Leader to deliver training for employees in Batch, Furnace, Binder, and Forming.
Develop talent through effective performance management and talent evaluation, and review commitments to ensure goals are achieved.
Lead and build effective work teams and committees to improve plant performance and drive continuous improvement initiatives.