Operations Manager

JLL•Washington, DC
•$106,080 - $114,400•Onsite

About The Position

The Operations Manager – Mobile Engineering Services leads mobile engineering operations across multiple facilities and a sub-region. The role is responsible for safe, innovative, cost-effective service delivery, effective use of engineering staff and resources, and strong client relationships. The manager oversees maintenance planning and execution, staff training and development, regulatory compliance, capital-project coordination, operational documentation, and performance and budget reporting. The position is on-site in Washington, DC, with a Monday–Friday day-shift schedule and after-hours on-call duties.

Requirements

  • 10+ years of technical and supervisory experience in building operational engineering.
  • Strong technical background in packaged HVAC equipment repair and maintenance, and overall system design and application.
  • Universal CFC certification.
  • Valid state-issued driver's license.
  • Excellent written and verbal communication skills.
  • Working knowledge of computer-based energy management systems (EMS), computerized maintenance management systems (CMMS), and Microsoft Office systems such as Word and Excel.
  • Must be authorized to work in the United States without visa sponsorship.

Responsibilities

  • Maintain appropriate daily staffing levels and allocate engineering resources for timely, cost-effective project delivery.
  • Oversee payroll, work tracking, and labor union relations where applicable.
  • Ensure engineering staff qualifications and competencies, manage ongoing training, and identify development opportunities.
  • Develop documented maintenance plans covering preventive maintenance and repairs.
  • Plan and oversee work in accordance with industry standards and customer specifications, and conduct routine on-site property inspections.
  • Identify and remediate safety hazards and ensure compliance with applicable federal, state, and local requirements for building equipment and systems operations.
  • Coordinate with Project Management on HVAC capital work plans, infrastructure upgrades, equipment replacements, and building modifications.
  • Communicate with and support Property Manager and Project Manager teams.
  • Maintain required property documentation, including drawings and regulatory compliance records, and ensure participation in company purchasing initiatives.
  • Monitor and report work-performance metrics, budget performance, service cost projections, labor utilization, and other operational data.
  • Complete other duties as assigned by the Regional Operations Manager.

Benefits

  • 401(k) plan with matching company contributions
  • Medical, dental, and vision care
  • Paid parental leave at 100% of salary
  • Paid time off and company holidays
  • Early access to earned wages through Daily Pay
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