Operations Manager

EverLine Coatings - Tyler / Longview•Tyler, TX

20d

About The Position

EverLine Coatings and Services is seeking an experienced, operations-focused leader to help guide its early-stage, growth-oriented commercial asphalt services franchise. The Operations Manager leads technicians and support staff, oversees asphalt-service projects from planning through completion, manages resources, maintains quality and safety standards, and serves as the primary contact for clients. The role works with pavement maintenance technicians at job sites and supports the organization’s growth and profitability while delivering exceptional customer service.

Requirements

Proven experience in asphalt services or construction management.
At least 3 years of experience in a leadership role.
Strong knowledge of asphalt maintenance techniques, equipment, and materials.
Excellent organizational and multitasking abilities, with attention to detail.
Effective verbal and written communication skills, including the ability to interact professionally with clients, team members, and stakeholders.
Leadership skills, including decision-making, problem-solving, and conflict resolution.
Flexibility to work evenings and weekends as needed to accommodate project schedules and client demands.
Valid driver's license and a clean driving record.

Nice To Haves

Familiarity with safety regulations.

Responsibilities

Recruit, train, and supervise skilled technicians and support staff.
Coach team members, provide feedback, and conduct performance evaluations.
Foster a positive, collaborative work environment that promotes safety, quality, and professionalism.
Schedule and coordinate asphalt services projects, including line striping, infrared pothole repair, crack filling, seal coating, and power washing.
Ensure projects are completed on time, within budget, and according to client specifications.
Conduct site inspections and assessments to identify project requirements, challenges, and safety concerns.
Work with pavement maintenance technicians at job sites to complete line striping and pavement maintenance services.
Manage equipment and materials inventory to ensure supplies are available for projects.
Coordinate with vendors and suppliers to procure necessary supplies and services.
Optimize resource allocation to maximize efficiency and minimize waste.
Implement and enforce quality control measures to maintain workmanship and customer satisfaction.
Ensure compliance with safety regulations and company policies.
Conduct safety training sessions and inspections to mitigate risks and prevent accidents.
Serve as the primary client contact, addressing inquiries, resolving issues, and providing project updates.
Build client relationships through clear, proactive communication and responsive service.
Identify opportunities to upsell or cross-sell services to improve client satisfaction and generate revenue.