Operations Manager

UIOWA•Iowa City, IA

14d•$60,000 - $65,000•Onsite

About The Position

Hancher Auditorium and the Office of Performing Arts & Engagement at the University of Iowa are seeking a full-time Operations Manager. Hancher is a performing arts center that presents performances, hosts university and community events, and supports campus-wide creative engagement. The Operations Manager coordinates events, oversees building operations, and helps create a welcoming experience for patrons, clients, artists, and campus and community partners. The role includes coordinating rental events from initial inquiries through estimates, agreements, planning meetings, and event execution, ensuring relevant teams have the information needed to provide scheduling support. The Operations Manager also supports planning special events presented by Hancher and the Office of Performing Arts & Engagement, including festivals and outdoor performances. The position provides functional supervision to hourly staff and directly supervises the custodial supervisor. This is an onsite position at Hancher Auditorium. The anticipated salary is $60,000–$65,000. Applicants must submit a current resume and cover letter. Successful candidates will be required to disclose conviction history and undergo criminal background and credential/education verification checks.

Requirements

Bachelor’s degree in technical theatre or stage management, or an equivalent combination of event management experience.
At least 2 years of event planning or management experience.
Ability to work several nights and weekends based on the event schedule, including at venues in the Iowa City area.
Ability to move furniture and equipment weighing around 50 pounds.
Extensive proficiency in verbal and written communication skills.
Proficiency with Microsoft Office and Adobe platforms.
Ability to keep event files organized and coordinate multiple events at once.

Nice To Haves

Supervisory experience with a staff of 50 or more; this may include volunteers, interns, students, and professional staff.
Experience working with patrons in a performing arts venue, preferably in a college or university setting.
Experience or knowledge of small sound systems and other production systems.
Experience with Momentus Elite software.

Responsibilities

Coordinate rental event inquiries, prepare and execute estimates and agreements, schedule client planning meetings, and ensure teams are informed about event details for scheduling support and execution.
Provide operational planning support for special events presented by Hancher and the Office of Performing Arts & Engagement, including festivals and outdoor shows.
Serve as functional supervisor for hourly staff by providing direction, assignments, feedback, coaching, and counseling to support achievement of outcomes.
Directly supervise the custodial supervisor.
Help oversee building operations and create a welcoming experience for patrons, clients, artists, and campus and community partners.
Organize event files and coordinate multiple events simultaneously.