Operations Manager
About The Position
Uline is hiring an Operations Manager to lead and influence a high-performing team at its rapidly growing Washington branch in Lacey, Washington. The role oversees branch operations across the Warehouse, Customer Service, Sales, HR, IT, and Facilities departments, with a focus on maintaining impeccable customer service and company standards at the 1-million-square-foot distribution center. The position includes hands-on senior management, supporting recruitment and retention, assisting with employee relations, and driving accountability through performance feedback. The position is on-site and involves limited overnight travel.
Requirements
- Bachelor’s degree.
- At least 5 years of experience in operations or general management.
- Experience supervising personnel.
- Limited overnight travel.
Nice To Haves
- Warehouse, call center, and/or sales experience.
Responsibilities
- Oversee the Washington branch’s Warehouse, Customer Service, Sales, HR, IT, and Facilities operations.
- Supervise branch departments to ensure consistently excellent customer service.
- Ensure the distribution center grounds exceed company standards.
- Support recruitment and retention of top-tier talent and assist with employee relations.
- Provide hands-on senior management and drive accountability through performance feedback.
Benefits
- Complete health insurance coverage.
- 401(k) with a 6% employer match starting on day one.
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program covering professional continuing education.
- Clean, modern facilities.
- First-class fitness center.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
