Operations Manager
About The Position
Sunstate Equipment Co. is seeking an Operations Manager where safety and people are core values. We care about our people and it shows! This position offers competitive pay dependent on experience and is paid weekly. The typical schedule is Monday – Friday, with 55-60 hours per week. Sunstate offers a company truck, cell phone, and laptop, an annual bonus, 401K matching, an amazing benefits package, a work boot allowance, and the unique "My Holiday" benefit which allows you to celebrate any holiday without using personal time. We are a proud Second Chance employer that evaluates every candidate on a case-by-case basis.
Requirements
- Strong leadership experience 3+ years required.
- Proven track record developing and empowering your team.
- Maintain High standards with regards to Safety and Service.
- Advanced communication skills, both verbally and written, in English.
- Advanced customer relations and problem-solving skills.
- Intermediate typing and computer skills – specifically with Microsoft Office.
- Collaboratively work with branch employees and management to achieve business sales and efficiency goals.
Responsibilities
- Review daily, weekly and monthly reports with Branch Manager to monitor branch performance and take corrective action with any deficiencies which includes developing action plans.
- Monitor fleet performance and prepare equipment requisitions for additional equipment.
- Participate in training development of a dedicated work force while seeking to provide opportunities for career growth for each individual.
- Provide immediate coaching and guidance as it relates to their performance.
- Participate in employee job performance reviews and develop action plans for their continual training and development.
- Promote a teamwork-oriented environment to provide exceptional customer service.
- Develop and empower all employees to make sound decisions.
- Communicate with sales on leads and customer feedback to ensure that exceptional customer service is delivered.
- Participate in monitoring and use of training assessment tools to ensure exceptional customer service skills of inside salespeople.
Benefits
- Company truck, cell phone, and laptop provided
- Annual Bonus
- 401K Matching
- Amazing Benefits package
- Work boot allowance
- Rent ANY of our equipment for FREE
- Unique “My Holiday” benefit lets you celebrate any holiday without using personal time!
- Baby Bonding
- My Holiday vacation time
- Discounts on everything from movie tickets to cell phone bills
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
