Operations Manager (Non-Complex)
About The Position
The Operations Manager role involves initiating and directing community outreach programs, ensuring compliance with company policies and procedures, and providing supervision and development opportunities for associates. This role also focuses on driving financial performance, coordinating job-related activities, and upholding company mission, values, and standards of ethics and integrity. The position emphasizes respecting individuals by building high-performing teams, fostering a culture of belonging, and attracting/retaining talent. It also requires acting with integrity by maintaining high ethical standards and supporting sustainability efforts. Serving customers and members by putting them first and making data-driven decisions is crucial. Striving for excellence involves continuous improvement, embracing new technologies, and encouraging learning from mistakes.
Requirements
- 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year of supervisory experience.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Responsibilities
- Initiates, directs, and participates in community outreach programs.
- Ensures compliance with company policies and procedures by holding associates accountable, analyzing reports, implementing asset protection and safety controls, maintaining quality assurance, overseeing safety and operational reviews, and developing action plans.
- Provides supervision and development opportunities for associates by hiring, training, mentoring, listening, assigning duties, evaluating performance, providing recognition, setting clear expectations, and promoting a belonging mindset.
- Models and demonstrates exceptional customer service standards.
- Assists the store manager in driving the financial performance of the facility by ensuring sales and profit goals are achieved, reviewing P&L statements, controlling expenses, and developing action plans.
- Coordinates, completes, and oversees job-related activities and assignments by developing stakeholder relationships, supporting plans, identifying goals, building accountability, measuring progress, and identifying improvement opportunities.
- Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting sustainability efforts.
- Serves customers and members by putting them first, adapting to shopping behaviors, and applying business models to plans.
- Makes decisions based on data insights and analysis, balancing priorities, and considering all stakeholders.
- Strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes.
- Drives continuous improvements, adopts new technologies, and supports others through change.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
