Operations Manager

TerrAscend•Boonton, NJ
•$105,000 - $135,000

About The Position

The Operations Manager is a senior leader responsible for ensuring the facility consistently achieves production targets while maintaining efficiency, compliance, and quality standards. Reporting directly to the Director of Operations, this role oversees outputs from post-harvest, lab/extraction, packaging, and fulfillment, aligning people, processes, and resources to deliver the production plan. The Operations Manager is the primary driver of production KPIs and supports financial discipline, facility expansion, regulatory compliance, and long-term strategic objectives defined by the Director of Operations. The role leads day-to-day production execution and on-time delivery, develops departmental managers and supervisors, and works across teams to meet customer demand and deliver product launches on time. The position requires a high school diploma or GED and at least seven years of progressive leadership experience in operations, manufacturing, or supply chain management. Experience in cannabis or another regulated industry is strongly preferred. The role requires meeting minimum age criteria under applicable state cannabis regulations and is subject to a state-specific background investigation. Compensation is $105,000–$135,000 per year.

Requirements

  • High school diploma or GED required.
  • Seven or more years of progressive leadership experience in operations, manufacturing, or supply chain management.
  • Expertise with ERP and compliance systems.
  • Proven track record leading large teams, succession planning, and organizational development.
  • Excellent communication, strategic planning, and problem-solving skills.
  • Must satisfy the minimum age criteria mandated by applicable state cannabis regulations for the role.

Nice To Haves

  • Experience in cannabis or another regulated industry is strongly preferred.
  • Experience with Metrc or seed-to-sale platforms is highly desirable.

Responsibilities

  • Own production attainment as the primary KPI, ensuring daily, weekly, and monthly output meets or exceeds plan across all product lines.
  • Track, analyze, and report production KPIs, including throughput, yield, attainment, and labor efficiency, and promptly implement corrective actions when targets are missed.
  • Provide strategic oversight of day-to-day production execution and on-time delivery.
  • Lead and develop departmental managers and supervisors, fostering accountability and continuous improvement in production performance.
  • Monitor the production plan and report production attainment metrics daily and weekly, ensuring actual output consistently meets or exceeds plan.
  • Collaborate with Cultivation, Planning, Facilities, Fulfillment, and Quality teams to meet customer demand, maintain product availability, and deliver new product launches on time.
  • Support and maintain a high-performance culture grounded in accountability, safety, and employee engagement.
  • Perform other duties as assigned.

Benefits

  • Comprehensive medical, dental, and vision coverage for eligible team members.
  • 401(k) savings opportunities.
  • Paid time off and company holidays for eligible team members.
  • Learning and development opportunities and career growth across the organization.
  • Team member discounts and additional employee programs.
  • Resources and programs focused on overall well-being.
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