Operations Manager

TraPac•Los Angeles, CA

10d•$95,000 - $125,000

About The Position

The Operations Manager manages and supervises employees and all phases of terminal operations, including cost-efficient use of labor and stevedore equipment, labor supervision, and preparation and distribution of accurate operations reports. The role oversees hourly-paid employees through longshore foremen, supercargoes, chief supervisors, and direct supervision of planners, and is accountable for the performance and safety of supervised employees. The position manages recruitment and final hiring decisions for steady positions and department staff; staffing, shift assignments, overtime, payroll records, performance assessments, discipline, and grievance adjustment; and allocation of steady and supplemental labor in accordance with labor agreements and union rules. It oversees terminal, vessel, yard, and gate operations, including safety compliance, productivity reporting, coordination with Maintenance and Repair, vessel schedule and operational oversight, and communication with vessel agents. Where applicable, it also manages on-dock rail activities and coordination with rail carriers and customers.

Requirements

Bachelor of Science or Bachelor of Arts degree in Marine Administration, Transportation, Operations Management, or Engineering, or equivalent work experience in management.
2–5 years managing related union labor.
Thorough knowledge of terminal operations, including vessel stevedoring procedures, container handling, conventional and automated break bulk, cargo and container securing, and rail operations.
Experience with computerized operating systems.
Knowledge of safety and accident-prevention codes and regulations.
Knowledge of labor contracts and local port rules to ensure compliant vessel operations and handle labor disputes when needed.
Valid, unrestricted driver license and acceptable driving record.
TWIC card required.

Nice To Haves

Knowledge and understanding of cargo stowage and stability is strongly desired.

Responsibilities

Supervise hourly-paid employees through frontline supervisors and directly supervise planners; remain accountable for employee performance.
Interview candidates and make final hiring decisions for steady positions, longshore labor, and department staff.
Determine staffing and equipment requirements; assign employees to shifts, authorize overtime and extra pay, and adjust schedules or work interruptions as needed.
Ensure work assignments are completed properly and safely, including adjusting shifts as necessary to meet vessel sailing times.
Maintain payroll records, review and sign timesheets, and conduct periodic performance assessments.
Investigate misconduct and performance issues, make and implement disciplinary decisions in accordance with collective bargaining agreements, prepare employer complaints when warranted, and represent the Company at LRC meetings.
Take immediate corrective action when work is not performed properly or safely, and apply labor agreements and grievance procedures to resolve grievances expeditiously.
Allocate steady and supplemental labor to cover operations, apply labor allocation and union dispatching rules, and track staffing levels.
Ensure compliance with the IMDG code and CFR requirements for hazardous cargo.
Instruct frontline supervision on safe working practices and deliver safety talks covering work methods and required safety equipment and PPE.
Prepare and reconcile shift-by-shift productivity reports for the assigned department and vessels, including manpower information, and submit detailed vessel reporting to Senior Management.
Coordinate with Maintenance and Repair on equipment availability, demand, and triage plans.
Coordinate vessel schedules, pro-forma integrity, gang structure, dispatch, steady scheduling, and LRCs.
Monitor vessel operations, make adjustments as needed, and communicate with vessel agents about operational matters.
Direct, supervise, and analyze gate and yard preplanning and physical operations to meet customer requirements.
If applicable, manage and supervise on-dock rail activities to support safety, production, and coordination with rail carriers and customers.