Operations Manager

Unique Services•Bradenton, FL
•$110,000 - $120,000

About The Position

Unique Services, a proud partner of American Residential Services (ARS), is hiring an experienced HVAC Operations Manager to lead service, installation, and/or sales teams. This leadership role is responsible for operational performance, team development, customer satisfaction, and revenue and budget goals. The position is based in Bradenton, Florida, and lists annual pay of $110,000–$120,000. The manager provides operational planning and data-analysis support to the General Manager.

Requirements

  • Proven leadership experience in HVAC operations or service management.
  • Strong knowledge of residential HVAC systems, installation, service, and sales.
  • Experience managing teams, driving performance, and achieving KPIs.
  • Understanding of P&L, budgeting, and operational metrics.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
  • Strong computer and organizational skills.
  • Valid driver’s license with a clean driving record.
  • Must pass a background check and drug screening.

Responsibilities

  • Lead and develop service, installation, and/or sales teams, including hiring, training, scheduling, and performance management.
  • Supervise and delegate daily operations to support efficiency, productivity, and quality workmanship.
  • Coach, train, and mentor technicians, installers, and sales team members to improve performance and results.
  • Drive revenue growth, achieve monthly budget targets, and manage labor and material expenses.
  • Oversee scheduling, job assignments, and field operations to optimize productivity.
  • Provide technical guidance and operational support to field teams.
  • Conduct job-site inspections and audits to ensure quality, safety, and compliance with company standards.
  • Review reports, track KPIs, and support the General Manager with operational planning and data analysis.
  • Resolve customer concerns and promote high customer satisfaction.
  • Ensure compliance with safety regulations, company policies, and local codes.

Benefits

  • Company-provided take-home vehicle and fuel card.
  • Insurance available after 31 days, with low-cost plans available.
  • Dental and vision coverage; HSA/FSA.
  • 401(k) with company match.
  • Paid time off and paid holidays.
  • Company-paid life insurance.
  • Ongoing HVAC training and career advancement opportunities.
  • Leadership support and a team environment.
  • Weekly direct deposit.
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