Operations Manager

BE&K Building Group•Raleigh, NC

17d

About The Position

The Operations Manager (also referred to as Project Executive) is a senior management role accountable for the overall results of projects under their supervision. The role generally oversees multiple projects, leads project teams, and ensures project success; the degree of direct, hands-on management varies by project. The Operations Manager is responsible for staffing and recruiting, developing strategic plans and ensuring projects have the resources needed to succeed. The role serves as a liaison between operations and business development and participates actively in both areas. The position may oversee one very large and complex project, generally in excess of $75 million, or multiple projects through delegated project teams. Superintendents and project management staff may report directly to the Operations Manager. The Operations Manager is accountable for project quality, profitability, schedule, safety, contract compliance, and client satisfaction, and is expected to take appropriate measures to achieve successful outcomes. The role requires the capabilities of a Senior Project Manager and demonstrated prior success in that or an equivalent role, including the ability to manage large and complex projects, multiple smaller projects, and teams through subordinate staff. Relevant industry experience must be in Life Sciences, Advanced Manufacturing, Mission Critical, or Heavy Industrial work.

Requirements

Experience in Life Sciences, Advanced Manufacturing, Mission Critical, or Heavy Industrial work.
Proven prior success as a Senior Project Manager or in an equivalent role.
Already operating generally at the Project Executive/Operations Manager level.
As a general guideline, at least 12 years of project management experience, including at least two years as a Senior Project Manager.
Full understanding of the roles, responsibilities, and duties of subordinate staff, including all levels of Superintendents and Project Management staff, and how these positions coordinate.
Solid understanding of the Business Unit Leader's role.
Ability to lead the operational part of the Business Unit and integrate it into the Business Unit's structure and strategic plan.
Ability to sit for extended periods and use a computer for prolonged periods.
Ability to lift and carry office supplies and equipment weighing up to 20 pounds.

Responsibilities

Lead projects and be accountable for their overall results.
Participate in estimating and lead the estimate process as required.
Write and execute subcontracts and purchase orders, or delegate these duties.
Participate in Owner contract processes, including negotiations, and develop the project's strategic plan.
Explain the business deal to subordinate staff and establish project profitability goals and staff targets.
Lead or oversee project scheduling, monitor overall and short-term schedules, and take action to meet them.
Oversee project documentation, including document and drawing controls, submittals, RFIs, filing, correspondence, reports, and communication practices.
Approve the project Change Management plan and ensure compliance.
Establish and monitor project procedures and the execution plan, taking action as necessary.
Oversee Owner billing procedures and approve the billing process.
Monitor subcontractor and vendor payment processes.
Review cost control and profitability analysis; maintain profitability and work with staff to mitigate downside risk and realize upside potential.
Review the safety program and work with staff to ensure compliance with company policy.
Lead project meetings as needed, including subcontractor, Owner/Architect, and executive meetings.
Conduct and review internal team meetings to ensure staff performance.
Develop client relationships to support potential repeat business and participate in business development, proposals, and presentations.
Support the professional and career development of subordinates and conduct timely, fair performance evaluations.
Ensure projects are staffed with qualified salaried and craft personnel; lead recruiting and staffing efforts.
Understand and actively participate in establishing the Business Unit's plan.
Lead the operational part of the Business Unit and integrate it with the Business Unit's structure and strategic plan.