Operations Manager

Reco Equipment•LaVergne, TN

13d

About The Position

RECO Equipment Inc. is a full-line distributor of new, used, and rental heavy and compact equipment. Its product lines are supported by Parts & Service departments at branch locations. The Operations Manager is responsible for the efficient handling and control of the parts and service department and for managing the day-to-day operations of the branch and facility. The role provides customer-centric solutions, coordinates service work and equipment distribution, and supports technicians so they can complete jobs. This position is classified as safety-sensitive. RECO Equipment Inc. identifies its core values as Authenticity, Hard Working, Professional, Loyal, and Solution Driven. The listed salary is $75,000–$87,000 annually.

Requirements

Valid driver’s license and ability to meet General Liability driving requirements to operate a company vehicle when necessary.
Professionalism, teamwork, and commitment to creating a cohesive work environment and providing quality customer service.
Basic computer skills.
Ability to understand P&L statements.
Exceptional communication skills.

Responsibilities

Manage the day-to-day operations of the branch.
Manage and oversee all aspects of the facility.
Protect equipment and parts inventory.
Provide customer-centric solutions that meet and exceed customer expectations.
Dispatch and control the service department.
Provide technicians with the training, support, and parts needed to complete jobs.
Manage service labor.
Manage the parts and service departments.
Provide professional and accurate invoices.
Build and sustain customer relationships.
Work with the sales and rental department on the distribution of equipment.
Perform other duties as assigned by management.