Operations Manager

POWERX Edge • Raleigh, NC

16h

About The Position

The Operations Manager oversees and optimizes the organization’s day-to-day operations to support efficiency, productivity, and profitability. The role manages company departments, local profit-and-loss performance and key performance indicators, develops strategic initiatives aligned with company objectives, and leads field operations teams. It is responsible for operational efficiency, safety, quality, and customer satisfaction.

The Operations Manager supervises the Field Service Manager, Project Scheduler, Project Coordinator, Project Managers, Assistant Project Managers, and Billing Specialist, and manages the department’s financial budget, merit, and reviews. The position requires regular travel to project sites and flexibility to work beyond regular business hours.

Requirements

• Satisfactory background and motor vehicle record check.
• Must pass pre-employment, post-accident, reasonable-suspicion, and/or random drug testing.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Knowledge of industry regulations and safety standards.
• Proficiency in Microsoft Office and project management software.
• Associate’s degree, or 5–7 years of experience in operations management, preferably in the electrical engineering industry.
• Detailed knowledge of work performed in the field.
• Regular travel to project sites.
• Flexibility and availability to work beyond regular business hours.

Responsibilities

• Lead and develop a high-performing operations team; provide mentorship, training, and performance evaluations.
• Develop operational best practices and strategic initiatives for future growth.
• Oversee plans from start to finish, including schedules, resource allocation, and workflow management, and ensure timely, efficient project completion.
• Maintain and enforce quality standards and procedures; ensure compliance with industry regulations and safety standards; conduct regular audits and inspections.
• Manage department fleet and test equipment needs and condition.
• Manage operational budgets and control costs; monitor financial performance and make data-driven decisions to achieve targets.
• Monitor equipment rental costs and develop capital expenditure requests.
• Manage billing, local profit and loss, and change orders.
• Work with teams to achieve initiatives and improve quality and efficiency; resolve issues and implement process improvements.
• Monitor key performance indicators and drive continuous improvement initiatives.
• Promote a culture of safety and develop and enforce safety policies and procedures.
• Collaborate with safety managers to address safety incidents and implement preventive measures.
• Perform additional responsibilities and tasks as required to support organizational goals and evolving business needs.

Benefits

• Competitive pay
• Incentives for certifications
• Referral bonus program
• Tuition reimbursement
• Medical, dental, vision, LTD, STD, Basic Life/AD&D, and other ancillary products
• 401(k) program with company match
• Performance program
• Paid parental leave
• PTO, including wellness days and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree