Operations Manager

Veritiv • Fairfield, CA

24d

About The Position

The Operations Manager plans, directs, and monitors the division’s warehouse and delivery operations to provide customers with a competitive service advantage. The role covers shipping, receiving, inventory control, logistics, and related warehouse and delivery functions. It provides supervision and leadership to help the division meet financial and strategic goals for internal and external customers.

The manager leads warehouse and delivery personnel, oversees facilities, equipment, expenses, and capital, and ensures compliance with company and government policies. The position also promotes safe work practices and supports continuous improvements in operational efficiency and effectiveness.

Requirements

• 5–10 years of related job experience.
• High School Diploma or GED.
• Proficiency with Windows-based software programs.
• Excellent leadership, customer relations, and interpersonal skills.
• Ability to motivate a team, manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
• Excellent verbal, written, people, and diplomacy skills.
• Strong planning and organization skills.
• Thorough understanding and experience with distribution management, including customer service, sales, purchasing, warehouse, credit, information systems, and logistics.

Nice To Haves

• Familiarity with mid-range and mainframe systems.
• Distribution management experience preferably from a large, national, or decentralized organization.

Responsibilities

• Plan and coordinate warehouse work, directly and through supervisors, including receiving, picking, shipping, delivery, security, and inventory control.
• Develop and implement objectives and performance measures for each functional area.
• Interpret and act on individual and collective performance and quality data.
• Lead selection and hiring of warehouse and delivery employees and supervisors; evaluate employee performance and develop and implement improvement plans.
• Maintain a fair and equitable employee scorecard system for warehouse and logistics personnel.
• Ensure warehouse and delivery employees receive appropriate training and skills development.
• Recommend and implement improvements to warehouse operational efficiency and effectiveness.
• Oversee truck preparation and loading for shipments and deliveries in accordance with company procedures and customer instructions.
• Oversee scheduling and dispatching of leased and company-owned vehicles.
• Maintain and control the condition of warehouse and delivery equipment, supplies, inventory, security, facilities, and grounds.
• Manage and control warehouse and delivery expenses and capital.
• Maintain a safety culture consistent with Health, Safety and Environmental policies; identify and mitigate workplace and environmental risks, instruct the team in safe work methods, and escalate serious issues.
• Ensure compliance with company and government policies and regulations, including Safety, OSHA, HazMat, and DOT requirements.
• Perform duties safely, support the division safety committee, ensure regular safety meetings are conducted, complete and review safety incident reports as necessary, and recommend changes to maintain a safe workplace.
• Perform other duties as assigned.

Benefits

• Healthcare benefits, including medical, dental, vision, and a health savings account.
• Life, AD&D, and disability insurance.
• 401(k).
• Paid time off.
• Tuition reimbursement.
• Employee assistance program.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Employee Resource Groups, Veritiv Cultural Alliance, and a recognition platform.
• Other fringe benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED