Operations Manager

Mobena • ,

8d • $75,000 - $99,000

About The Position

Mobena is a planning system for wealthy families that brings income tax, estate planning, and financial planning into one model. The Operations Manager reports directly to the COO and drives project execution across the business while supporting the founding team across functions. This is an execution-heavy, high-visibility role, not an administrative or secretarial position, intended for an early-career operator interested in helping a high-velocity software company scale.

With Mobena's commercial product launch planned for Q1 2027, the Operations Manager will help build and execute foundational processes that enable the team to operate quickly and reliably. The role includes managing the SOC 2 compliance build-out, team and talent operations, operational playbooks, conference and partner-event logistics, and other work that helps remove operational bottlenecks. The role offers direct mentorship from the COO, autonomy, significant impact, and potential to expand into a senior leadership role as the company grows.

Requirements

• Ideally 3 to 5 years of professional experience in a high-growth tech startup, management consulting, or a structured, fast-paced operational environment; candidates with less experience may apply.
• Fluency with modern AI tools, such as ChatGPT, Claude, or automation workflows, to augment work, analyze data, and improve speed.
• Ability to quickly learn new SaaS tools and keep digital tracking systems organized.
• Intellectual curiosity and a record of unpacking complex problems.
• Proven ability to build dependable tracking structures and create order out of chaos.
• High-agency ownership: identify operational friction, propose solutions, and execute without waiting for a manual.
• Clear, persuasive, and professional communication with internal teams, candidates, and external vendors.
• Authorization to work in the United States; visa sponsorship is not provided.

Nice To Haves

• Experience in a high-growth tech startup, management consulting, or a structured, fast-paced operational environment.
• Less than 3 years of experience may be acceptable for exceptional candidates.

Responsibilities

• Serve as the primary internal project manager for the SOC 2 compliance build-out, managing timelines, organizing audit evidence, and ensuring workflows meet audit standards in collaboration with the COO and development teams.
• Partner with the COO to scale the team by building and managing recruiting pipelines, optimizing interview loops, and designing onboarding for new hires.
• Design, implement, and institutionalize repeatable operational workflows and playbooks, maintaining alignment across the business as it grows.
• Lead end-to-end planning, logistics, and project management for Mobena’s participation in industry conferences, summits, and VIP partner events.
• Support non-technical functions and resolve operational friction points to keep the operations team and company moving.

Benefits

• Eligible for a discretionary performance bonus tied to key operational milestones and the Q1 2027 commercial launch.
• Direct mentorship from the COO.
• High autonomy and the opportunity to shape operational playbooks from scratch.
• Potential for an expanding scope and a growth path toward a senior leadership role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed