Operations Manager

Tidal Vision•Signal Hill, CA
•Onsite

About The Position

The Operations Manager is a key organizational leader responsible for integrating, directing, and optimizing the operations of Frog Environmental and Clear Water Services across the California market. The role provides operational accountability and financial stewardship, promotes efficient workforce utilization, and ensures consistently high-quality service delivery. The manager oversees field services, warehouse operations, and management functions, including scheduling and workforce planning. Reporting to the VP of Operations, the Operations Manager partners with regional managers and senior leaders to drive operational excellence, coordinate projects, and strengthen service delivery. Projects must be completed safely, on schedule, within scope, and in compliance with regulatory, environmental, and company standards. The role also leads special projects and cross-functional initiatives to improve efficiency, compliance, and service quality, while supporting client relationships, continuous improvement, and long-term business growth. The position is based primarily in a professional office setting in Signal Hill, California. Periodic travel may be required for site walks, visits to other operational facilities, and field or shop support. Field activities may involve outdoor weather, noise, active work areas, uneven surfaces, and extended periods of standing or walking. A criminal background check is required.

Requirements

  • At least 6 years of experience as an Operations Manager or in a senior leadership role.
  • At least 6 years of experience in resource allocation and labor forecasting.
  • At least 4 years of experience in high-level management.
  • Proven ability to lead multidisciplinary teams and drive operational excellence.
  • Ability to partner effectively with senior leaders, regional managers, and field services team members to coordinate organizational priorities.
  • Skill in identifying operational inefficiencies, implementing process improvements, and driving culture.
  • Strong time management skills.
  • Experience in corporate safety.
  • Willingness and ability to work long days to meet customer and team member needs.

Nice To Haves

  • QSP, QSD, QISP, or CGP qualification.
  • Familiarity with the California Industrial General Permit.
  • Previous experience in construction or industrial stormwater.
  • Dewatering experience.
  • Knowledge of BMP installation and management.

Responsibilities

  • Provide strategic leadership and operational oversight for Frog Environmental and Clear Water Services.
  • Oversee field services, warehouse operations, management functions, and scheduling for field and warehouse operations.
  • Plan workforce needs, allocate resources, forecast labor, and maximize labor utilization.
  • Coordinate with regional managers, senior leaders, field services team members, and team leaders to align organizational priorities.
  • Ensure projects are delivered safely, on schedule, within scope, and in compliance with regulatory, environmental, and company standards.
  • Lead special projects and cross-functional initiatives to strengthen efficiency, compliance, and service excellence.
  • Enhance client relationships and support superior client satisfaction.
  • Promote continuous improvement, operational efficiency, and efforts to minimize environmental impact.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Optional FSA/HSA
  • 401(k) with 6% employer match
  • Life and AD&D insurance
  • Employee Assistance Program
  • Short- and long-term disability
  • Tuition reimbursement
  • 21.67 days of paid time off plus 10 holidays
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