Operations Manager

Now Hiring•Elm Grove, WI

20d

About The Position

The Operations Manager is responsible for running an assigned facility, focusing on profitability, efficiency, workforce development, and growth. The role oversees local operations, customer and employee concerns, staffing and scheduling, job quality and profitability, customer relationships, reporting, and safety practices. The manager works with other managers and the HSE team to implement business improvements and reduce risk, while ensuring work complies with applicable regulations and company policies. The position is full-time, based in Wisconsin, and may require travel of up to 50%. Relocation is offered to highly qualified candidates. Compensation is $125,000 to $140,000 USD, with full benefits including medical insurance, anniversary bonuses, a matching 401(k), and paid time off. The position remains open until filled, and one FTE is sought.

Requirements

Bachelor’s degree in a related field or equivalent experience.
At least 8 years of experience.
Knowledge of industry standards such as NETA, NEC, OSHA, and NFPA.
Thorough understanding of heavy industrial, utility, large commercial, and renewable energy environments, and ability to troubleshoot complex business issues.
Ability to work safely and adhere to electrical safety procedures.
Proven leadership and mentoring skills.
Strong written and oral communication skills.
Ability to meet deadlines and handle multiple tasks.
Ability to work with people throughout the organization with a customer-focused approach.
Focus on accuracy and efficiency.
For positions that use a company vehicle, a valid driver’s license is required.

Responsibilities

Oversee day-to-day operations of the assigned location and/or department.
Address local business matters, including customer concerns, employee questions or concerns, and facility issues.
Hire and train direct reports; conduct interviews, complete job reviews, and set and review professional development goals.
Mentor and coach technicians, audit performance quality, and develop training plans for direct reports.
Help ensure staff are motivated and productive; recommend promotions, transfers, hiring, or separation of staff members.
Schedule local team work and coordinate schedules for larger jobs with other managers.
Apply industry knowledge to provide technical and practical options to internal and external customers.
Prepare and review quotes, conduct job walks as needed, review test reports, and audit work quality.
Build and maintain relationships with internal and external customers and vendors, communicating with clients in a customer-service-oriented manner.
Review jobs to ensure they meet or exceed profitability goals.
Work with the Manager to develop and implement continuous-improvement strategic business initiatives.
Prepare reports as assigned.
Work with HSE to develop safety records and practices that minimize company risk.
Work flexible hours, weekends, holidays, or nights when needed to address, coordinate, or communicate location business needs.
Conduct work and make decisions in compliance with regulatory law; follow safety rules, best practices, company policies, and procedures.
Perform other duties as assigned.