Operations Manager

National Audubon Society•Anchorage, AK

7d•Hybrid

About The Position

The Operations Manager provides high-level operational, administrative, and financial leadership for the National Audubon Society’s Anchorage office and Audubon Alaska’s statewide conservation work. Reporting to the Vice President, Alaska, the role manages day-to-day program operations, strengthens systems and workflows, and ensures alignment with National Audubon Society policies, procedures, and protocols. The Operations Manager works with the Vice President and Alaska staff to develop and implement office and organizational management practices that support program success and conservation outcomes. The position coordinates and provides hands-on support for financial reporting, contracting, fundraising administration, HR and IT processes, advisory board support, vendor coordination, office management, and other operational priorities. It also collaborates with colleagues across the Americas on shared priorities and supports Alaska outreach and public engagement activities as needed. The position is hybrid under Audubon’s “Where We Work” Policy: employees work in an Audubon office every Monday and Tuesday and an additional two days each month of their choosing. Candidates should live within commuting distance of Audubon’s state office in Anchorage, Alaska. The role is represented by the Communication Workers of America (CWA).

Requirements

Bachelor’s degree in accounting, finance, business administration, nonprofit management, or a related field, and at least five years of experience in operations, logistics, program management, or a similar setting; an equivalent combination of education and experience will also be considered.
Exceptional organizational ability, attention to detail, and a can-do attitude.
Ability to track tasks and projects through completion in a fast-paced environment.
Ability to work independently and as part of a small team.
Excellent customer service and communication skills.
Proficiency in Microsoft Office products, including Outlook, Word, and Excel.
Proficiency with scheduling and managing Zoom meetings.
Ability to exercise discretion and maintain strict confidentiality.
Commitment to Audubon’s organizational values of care, collaboration, change, integrity, impact, and innovation.
Willingness to work some evenings and weekends as job demands.
Ability to lift and carry up to 25 lbs., with or without accommodation.
Valid driver’s license and access to personal transportation.
Candidates should be located within commuting distance of Audubon’s state office in Anchorage, Alaska.

Nice To Haves

Working knowledge of Salesforce and Crystal reports.
Experience fostering inclusive and collaborative work environments.
Knowledge and experience in nature conservation.

Responsibilities

Develop, enhance, and maintain administrative systems that support efficient Alaska program operations and compliance with National Audubon Society policies and procedures.
Support annual budget planning, prepare and summarize periodic budget reports, review expenses with staff, and develop recommendations for adjustments and projections.
Coordinate workflows, schedule meetings, prepare presentations and communications, arrange travel, manage correspondence, process expenses, and record meeting minutes for the Vice President and Alaska staff.
Coordinate Alaska Advisory Board and committee activities, including meeting logistics, communications, agendas, packets, and minutes.
Maintain an annual calendar of important dates, meetings, commitments, and deadlines for advisory board, chapter, staff, and program activities.
Serve as the Alaska program’s financial point of contact by managing payables and receivables, supporting revenue and expense reporting, reconciling data with the Finance team, and maintaining financial controls and accounting systems.
Ensure invoices are correctly coded and paid on time in Audubon’s financial systems; coordinate accurate data entry with Finance and Development; and organize, receive, and obtain approval for purchasing card receipts.
Manage contracts with internal partners and external entities.
Support development activities, including major gift solicitation materials, reminders, list maintenance, donor gift processing, acknowledgements, stewardship, and public recognition.
Assist with grant proposal submissions, manage grant reporting, and coordinate funder correspondence as needed.
Update donor records in Salesforce, including contact information, activity notes, preferences, and other requested information.
Manage HR processes, including onboarding new staff and supporting transitions for departing staff.
Manage IT tools and needs, including shared cloud-based information systems, equipment replacement, and staff training support.
Provide office administration, including maintaining filing and archival systems, ordering supplies, sorting mail, answering phones, coordinating vendors, and serving as a local point of contact for staff support needs.
Collaborate with colleagues across the Americas through joint planning and execution of shared priorities.
Maintain and foster a culture of safety.
Support a culture of philanthropy, including public funding efforts.
Support Alaska program outreach and public engagement as needed, including event setup, tabling, merchandise sales and inventory, and sharing information about Audubon’s mission, programs, and conservation work.
Perform other job-related duties as assigned.