Operations Manager

Capstone Logistics, LLC • Atlanta, GA

20h • Onsite

About The Position

The Operations Manager oversees the daily management of a warehouse crew at a site providing unloading services for a client. The role prioritizes safety and efficiency, ensures customer needs are met, manages associates and site operations, and supports the site and departmental budget. The schedule is Sunday through Friday, with one weekday off plus Saturday, and a 2:00 p.m. start. Shift start times and days worked may vary, including weekends and holidays.

Requirements

• At least 3 years of management and leadership experience in an industrial setting.
• Ability to train, coach, and mentor warehouse associates.
• Strong organization and prioritization skills.
• Ability to perform multiple tasks simultaneously.
• Ability to make decisions, solve problems, prioritize assignments, and direct a workforce in a changing warehouse environment.
• Ability to manage budgets, read and interpret P&L statements, and prepare related management reports.
• Intermediate PC skills and knowledge of Excel, Word, Outlook, and PowerPoint.
• Aptitude for estimating rates and performing mental addition and subtraction while multitasking.
• Flexibility with shift start times and days worked, including weekends and holidays.
• Excellent interpersonal communication, leadership, and customer service skills.
• Proven experience providing high levels of customer service to internal and external customers.
• Ability to walk and stand for extended periods.
• Ability to lift up to 75 pounds.

Nice To Haves

• Warehousing, logistics, supply chain, or third-party experience is preferred.
• A BS/BA degree or an associate degree with equivalent experience is a plus, but not required.
• A college degree is a plus.

Responsibilities

• Negotiate rates with common carrier representatives.
• Run the site with safety and efficiency as priorities.
• Write and balance daily bank deposits.
• Create daily work logs and transmit them to corporate.
• Audit daily labor and billing reports.
• Ensure customer needs are met daily.
• Document and resolve customer service or associate issues daily.
• Ensure associates follow policies and work rules, including safety rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist in managing the site and departmental budget.
• Schedule associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for services performed.
• Complete daily closeout, including cash balancing, data upload, and payroll record administration according to policies and standard operating procedures.
• Supervise warehouse employees, including hiring, training, and termination.

Benefits

• Quarterly incentive based on operational performance.
• Benefits available after 30 days, including major medical, dental, vision, life, short-term disability, long-term disability, and 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed