Operations Manager

Maschio's Food Service•New Brunswick, NJ

14d

About The Position

The Operations Manager is a key leadership position supporting the successful management and daily execution of a K–12 school nutrition program. Working closely with the Director and school district leadership, the role helps ensure meals are prepared and served safely, efficiently, and in accordance with USDA National School Lunch Program (NSLP) requirements, applicable state regulations, district standards, and established operational procedures. The position provides operational support and leadership to school-based foodservice teams across multiple school locations. It assists with program documentation, menu development and planning, employee management and training, and the implementation of programs, processes, equipment, menus, and service models. Work is performed in an office environment, with hours aligned to school operations, typically Monday through Friday. Occasional late nights and weekends may be needed for events and meetings.

Requirements

High school diploma or equivalent.
Demonstrated knowledge of USDA school meal requirements, nutrition standards, menu planning, and meal pattern requirements.
Ability to lead, coach, train, and develop foodservice employees.
Strong organizational, communication, problem-solving, and time-management skills.
Ability to work in a fast-paced operational environment and respond effectively to changing priorities.
Proficiency with Microsoft Office and/or foodservice management, point-of-sale, inventory, menu planning, or related software.
Ability to sit or stand in a stationary position.
Ability to bend and lift up to 40 pounds as needed to move objects.

Nice To Haves

Bachelor's degree in Business Administration or a related field.
Experience working within the K–12 school nutrition environment and/or USDA National School Lunch Program (NSLP).

Responsibilities

Support the Director in the daily administration and operation of the district's K–12 school nutrition program.
Assist with maintaining accurate nutrition, menu, production, and program documentation.
Assist with menu development, menu analysis, recipe standardization, and production planning.
Provide direct operational support and leadership to school-based foodservice teams.
Identify operational challenges and implement practical solutions in coordination with the Director.
Establish and maintain consistent operating standards across multiple school locations.
Assist with implementing new programs, processes, equipment, menus, and service models.
Promote a positive, professional, service-oriented work environment.
Respond professionally to concerns from students, parents, school administrators, and staff.
Assist with recruiting, onboarding, training, scheduling, coaching, and performance management of foodservice employees.
Provide ongoing training related to food safety, nutrition, NSLP requirements, production standards, customer service, and operational procedures.