Operations Manager

UNITED PETROLEUM TRANSPORTS INC•Oklahoma City, OK

21d•Onsite

About The Position

The Operations Manager assists the CSC Manager and carries out direction and responsibilities for operations associates, drivers, and technicians. The role promotes safety, oversees staffing and operational processes, prioritizes loads for delivery, supports fair load assignments, and maintains effective communication with internal and external customers. The Operations Manager is also responsible for CSC operations when the center manager is absent and supports business development efforts to grow the business. The position is based in Oklahoma City, Oklahoma, and is performed in a normal office environment using standard office equipment. Physical activities include prolonged sitting, walking, finger dexterity, feeling, repetitive motions, talking, hearing, and visual activity, with occasional lifting of up to 20 pounds.

Requirements

High school education or equivalent.
One year of experience as a fleet manager in the transportation industry.
Excellent verbal and written communication skills.
Knowledge of DOT regulations and federal and state standards.
Ability to prioritize and manage multiple projects.
Self-starter with detail-oriented work habits.
Ability to maintain confidentiality and display a professional demeanor.
Good interpersonal skills and ability to work well with a wide range of individuals.
Dependability demonstrated through good attendance and adherence to timelines and schedules.
Basic computer skills and strong desktop and administrative skills.

Responsibilities

Promote safety in all actions.
Assist in hiring and training operations associates, including Right Way Training, Driver Tablet training, and CSR process training.
Provide direction and guidance to operations associates, drivers, and technicians.
Manage processes and their corresponding systems.
Review and adjust staffing of company units to improve utilization.
Prioritize loads for timely delivery.
Work with fleet managers to assign loads to drivers fairly and equitably.
Provide efficient and friendly customer contact.
Control and complete required paperwork and reports.
Manage fleet manager schedules and desk assignments.
Communicate company and customer requirements to operations associates and drivers.
Continually update knowledge of federal and state regulations.
Communicate with internal and external customers as required.
Carry out duties assigned by the center manager or regional manager.
Work with and support business development managers to grow the business.
Oversee overall CSC operations during the center manager’s absence.