Operations Manager
FMC Ice Sports•Natick, MA
•$57,500 - $65,000
About The Position
The Operations Manager oversees facility operations, including supervising and supporting all programs and services. The role includes routine maintenance and janitorial functions while the facility is open to the public, as well as preventative maintenance and shift coverage at the Natick facility. The manager may work independently or alongside other positions based on the facility’s activity schedule. The role reports directly to the Arena Manager. Work hours may include nights, weekends, and some holidays to meet patron needs and complete job responsibilities.
Requirements
- At least two years of work experience in an ice arena with some responsibility for operations and maintenance, including knowledge of equipment.
- Ability to work independently, analyze situations, and develop solutions with minimal supervision.
- Effective verbal and written communication skills with a variety of individuals and groups.
- Strong organizational skills, including the ability to prioritize multiple tasks and manage time effectively.
- Flexibility to work varying hours as seasons and service needs change.
- Ability to work with children of various ages and commitment to working with participants from a variety of backgrounds.
- Valid driver's license.
- Ability to comply with safety regulations regarding operation of an ice resurfacer and ice edger.
Nice To Haves
- Ability to develop innovative ideas for increasing sales and controlling costs.
Responsibilities
- Oversee facility operations.
- Supervise and support all programs and services provided by the facility.
- Perform routine maintenance and janitorial functions while the facility is open to the public.
- Complete preventative maintenance tasks and shift coverage at the Natick facility.
- Work independently or with other positions as required by the facility activities schedule.
Benefits
- Medical insurance, after the eligibility period is met.
- Dental insurance, after the eligibility period is met.
- Vision insurance, after the eligibility period is met.
- 401(k), after the eligibility period is met.
- Earned time, after the eligibility period is met.
- Eligible for an annual increase of 2%–4% based on performance.
- Eligible for a year-end discretionary bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
