Operations Manager

Triple-S Steel•Richmond, VA

17d•$85,000 - $120,000

About The Position

The Operations Manager oversees the safe receipt, storage, retrieval, and timely delivery of materials, products, and services to Triple-S Steel customers. The role ensures workplace health and safety requirements are met under applicable federal, state, and local laws and company training requirements. It is accountable for the security of office and warehouse assets, regular material audits and inventory, and the repair, maintenance, and upkeep of the building and grounds using company-approved vendors. The position also manages local quality assurance, logistics, procurement of operating supplies, and employee training. As a key member of the site leadership team, the Operations Manager provides consistent leadership for the Richmond, Virginia operations, leads the operations team, and works with sales and other branch departments to support customer satisfaction. The role develops department goals, leads continuous improvement and productivity initiatives, sets the cadence for quarterly site operations reviews, and adapts plans to changing business conditions. It plans and manages operating and capital budgets and supports compliance with company policy and applicable safety programs, including OSHA and DOT requirements. The position pays a base salary of $85,000 to $120,000 annually. Eligible employees may participate in company-sponsored benefits, subject to applicable plan documents and terms.

Requirements

Bachelor of Science or Bachelor of Arts degree in business, industrial engineering, distribution, or a related field.
At least 10 years of experience in distribution or production.
At least 5 years of experience in a management or supervisory position.
Experience managing other managers.
Knowledge of industrial engineering, human resources laws and regulations, and employee relations.
Problem-solving, business acumen, change-agent, collaboration, communication, decision-making, initiative, leadership, analysis, and results-driven capabilities.
IT literacy, including Microsoft applications, Excel, PowerPoint, and ERP systems.
Excellent verbal and written communication skills.
Organizational skills and the ability to handle multiple priorities while remaining results-oriented.
Knowledge of commercial and employment law applicable to the position.
Ability to meet the position's physical requirements, including regularly sitting, using hands and fingers, and talking or hearing; occasionally standing, walking, and reaching; regularly lifting or moving up to 25 pounds and occasionally up to 40 pounds; and the specified vision abilities.
Ability to work in an environment with occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock in operations or laboratory areas.

Responsibilities

Manage plant distribution efforts to ensure timely and cost-effective product delivery.
Maintain standards for product quality, equipment, and operator performance, and use cost-effective technology to maximize capabilities.
Preserve fixed assets and recommend purchases of new equipment or improvements to plant property.
Develop, monitor, and report operating costs; alert management to cost or labor overruns and recommend and implement solutions.
Ensure orders are fulfilled to specifications and quality standards are met.
Develop and ensure compliance with quality processes that meet or exceed customer standards.
Advise supervisors on labor matters, including safety, security, employee relations, scheduling, and training.
Ensure supervisors follow company policy and administer practices fairly and equitably.
Manage budgets and control expenses, including planning and managing operations expense and capital budgets.
Keep current with information and technology affecting functional areas to foster innovation and ensure compliance.
Provide consistent site leadership for the Richmond, Virginia operations as a member of the site leadership team.
Develop department goals and lead continuous improvement initiatives and changes that build efficiency and yearly productivity improvements.
Determine the cadence and operating rhythm for quarterly site operations reviews and revise objectives and plans in response to business conditions.
Direct the Operations Team by setting and monitoring targets.
Communicate effectively with sales and other branch departments to support customer satisfaction.
Lead operations leadership for the division and carry out supervisory responsibilities under organizational policies and applicable laws, including OSHA, DOT, and corporate safety programs.
Interview, hire, and train employees; develop employees; plan, assign, and direct work; appraise performance; reward and correct employees; address complaints; and resolve problems.
Oversee the security of office and warehouse assets, regular audits and inventory of materials, building and grounds upkeep, local quality assurance, logistics, and procurement of operating supplies.