Operations Manager -TownePlace Suites Fort Lauderdale

B.F. Saul Company Hospitality Group • Fort Lauderdale, FL

6d

About The Position

The Operations Manager at the TownePlace Suites Fort Lauderdale West is responsible for hotel activities during the assigned shift and assists in managing departments including front office, housekeeping, engineering, and food and beverage. The role helps generate strong financial performance, supports company policies and values, and emphasizes superior guest service and product quality. Shifts vary according to business needs and are mainly in the afternoon and evening.

The Operations Manager operates the hotel during the assigned shift by conducting property inspections, leading shift briefings, assisting with short-term training, and resolving problems. The position also calls for professional leadership, a caring approach toward team members, and a guest-first mindset.

Requirements

• At least two years of front-of-house operations experience.
• Two years of college education.

Nice To Haves

• Previous hotel management experience.
• Computer experience.
• A four-year college degree.

Responsibilities

• Assist in generating maximum financial performance for the hotel during the assigned shift, within company direction, policies, and procedures.
• Champion the Company Mission Statement during the assigned shift, emphasizing superior guest service and product quality in accordance with the Quality Pledge, Big 3, Standards of Service, and One Team Values.
• Operate the hotel during the assigned shift by completing property inspections and shift briefings, assisting with short-term training, and resolving problems.
• Assist in managing hotel departments, including front office, housekeeping, engineering, and food and beverage.
• Maintain and support the organization's professional image and high ethical standards.
• Serve as a role model to peers and subordinates, demonstrating interpersonal and leadership skills and a professional, caring approach toward team members.
• Maintain a guest-first approach.

Benefits

• Health insurance.
• Dental and vision insurance.
• Short- and long-term disability coverage.
• Vacation policy.
• Incentive eligibility.
• 401(k) retirement program.
• Paid life insurance.
• Tuition reimbursement.
• Team member programs, including Our Big 3 Mission Statement and Leaders of the Month/Year.
• Annual performance appraisals and wage increase opportunities.
• Annual team member banquets.
• Annual team member engagement survey.
• Discounted room rates for team members, family, and friends.
• Complimentary room stays.
• Weekly payroll.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree