OPERATIONS MANAGER (EVS) - La Plata, MD
About The Position
Crothall Healthcare is seeking an Operations Manager to assist in directing and overseeing the support services operational needs of the department. The manager coordinates frontline associates and serves as a liaison between administration and unit departments, providing a high level of service. The position is based in La Plata, Maryland, and focuses on environmental services (EVS) in a healthcare setting. The role includes establishing and reviewing work standards, planning schedules and staffing, supporting hiring and training, supervising housekeeping staff, inspecting facilities, reporting on goals and plans, educating staff, communicating across departments, and coordinating external services.
Requirements
- At least 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
- At least 1 year of supervisory experience in a support service-related field with high customer or client contact.
- Ability to communicate effectively in writing and oral presentations.
- Ability to multitask and establish priorities.
- Ability to maintain organization in a changing and stressful environment.
- Initiative, responsibility, flexibility, and leadership.
- Thorough knowledge of contract administration and office procedures.
- Proficiency with computers and Microsoft Office products, including Word, Excel, PowerPoint, and Outlook, as well as internet use.
Responsibilities
- Establish and annually review standards and work procedures for all staff.
- Plan work and staffing schedules and areas of work to ensure adequate services are rendered.
- Assist with interviewing, hiring, and training new associates.
- Orient, develop, and supervise supervisory and housekeeping staff.
- Conduct regular inspections and make recommendations to the facility.
- Report monthly on goals, accomplishments, and future plans.
- Provide staff education and continuous training.
- Communicate with staff, administration, and other departments.
- Coordinate outside services, including pest control, window cleaning, medical and solid waste, document destruction, and recycling.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and AD&D
- Disability insurance
- Retirement plan
- Flexible time off
- Holiday time off, varying by site and state
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet insurance
- Commuter benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
- Potential eligibility for paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
