OPERATIONS MANAGER (EVS) - Salisbury, MD

Compass Group•Salisbury, MD
•$59,000 - $60,000

About The Position

As an Operations Manager for Crothall Healthcare, you assist in directing and overseeing the support-services operational needs of the department. You coordinate frontline associates and serve as a liaison between administration and unit departments, providing the highest possible level of service. The role includes coordinating housekeeping and related support services, staffing, staff development, inspections, reporting, and outside service providers.

Requirements

  • At least 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
  • At least 1 year of supervisory experience in a support-service-related field with high customer or client contact.
  • Ability to communicate effectively in writing and oral presentations.
  • Ability to multitask and establish priorities.
  • Ability to maintain organization in a changing and stressful environment.
  • Initiative, responsibility, flexibility, and leadership.
  • Thorough knowledge of contract administration and office procedures.
  • Proficiency with computers and Microsoft Office products, including Word, Excel, PowerPoint, and Outlook, as well as internet use.

Responsibilities

  • Establish and annually review standards and work procedures for all staff.
  • Plan work and staffing schedules and assign areas of work to ensure adequate services are rendered.
  • Assist with interviewing, hiring, and training new associates.
  • Orient, develop, and supervise supervisory and housekeeping staff.
  • Conduct regular inspections and make recommendations to the facility.
  • Prepare monthly reports on goals, accomplishments, and future plans.
  • Provide staff education and continuous training.
  • Communicate with staff, administration, and other departments.
  • Coordinate outside services, including pest control, window cleaning, medical and solid waste, document destruction, and recycling.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance and AD&D
  • Disability insurance
  • Retirement plan
  • Flexible time off
  • Holiday time off, varying by site and state
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet insurance
  • Commuter benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid parental leave
  • Personal leave
  • Additional paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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