Assistant Store Manager - The Centre at Salisbury, Salisbury, MD
About The Position
The Assistant Store Manager supports the Store Manager in daily retail store operations, helping maximize sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. The role helps uphold company policies, operational compliance, safety, and business standards while supporting store goals and budgets. This position requires a flexible schedule that may include days, nights, weekends, and holidays, with a standard work week not exceeding 40 hours. The employee must be willing to work in multiple stores within the assigned district and travel by car, plane, or train. Reliable transportation is required.
Requirements
- At least one year of retail management experience.
- Solid knowledge of business and excellent command of English for effective communication with management, associates, and customers.
- Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
- Ability to think strategically, plan, and organize effectively.
- Professionalism in all situations.
- Proficient analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
- Results-driven approach, critical and creative thinking, project management, time management, analytical skills, and strong organizational skills.
- Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
- Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
- Ability to execute directives precisely and consistently.
- Working knowledge of Microsoft Office products.
- Willingness to work in multiple stores in the assigned district.
- Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
- Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
- Reliable transportation.
- Willingness to travel by car, plane, or train.
Responsibilities
- Support the quality and performance of retail store staff.
- Ensure compliance with company policies and procedures.
- Model effective leadership to build commitment to store goals and training standards.
- Assist with recruiting, selecting, training, and developing store personnel.
- Assist the Store Manager with annual performance evaluations and provide feedback.
- Assist with expense management and develop strategies to help stores perform within budget.
- Monitor and identify loss or inventory inconsistencies, helping the store meet shrink goals at or below company plan.
- Monitor and control operational compliance, safety, and business standards.
- Support employee training in suggested selling and merchandising techniques.
- Uphold customer service standards and provide customers with a friendly environment and outstanding service.
- Assist with accurate and regular merchandise inventory counts.
- Perform other duties as assigned.
Benefits
- Bonus opportunity if guidelines or criteria are met.
- Company 401(k) plan eligibility for all roles.
- Medical, dental, and vision benefits for full-time roles.
- Company-paid time off for full-time roles.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
